Service bulletins for the 2019 Bentley Bentayga
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
629 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 2069806/5 | 2024-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. |
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| 2073021/1 | 2024-03-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. The Netflix application cannot be updated within the (BYOC) rear seat entertainment system. Customer statement / workshop findings: Netflix application update prompt is shown within the (BYOC) rear seat entertainment system. Technical background: In the event the issue described is evident the operative should conduct the instructions within the Measure section. |
| 2070084/2 | 2023-12-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. 2G/3G - Network switch off - Connected gateway E call compatibility (SC23/13). The 2G/3G network was deactivated in 2022 within the (North American Region) NAR, therefore a solution has been developed to allow connectivity to the 4G network, connectivity is achieved by fitting additional parts and utilising existing components as detailed within the Work section The procedure within the Work section has been developed to allow connectivity to the 4G network |
| 2061195/3 | 2023-11-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported. Technical background: The minimum standards check list document within the Measure section is required to capture an accurate description of customer telephone issues. |
| 2051776.5 | 2023-11-06. Service bulletin. EQUIPMENT; LATCHES/LOCKS/LINKAGES. Key blade can be difficult to remove from key fob. Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade. |
| 2070084/1 | 2023-10-06. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. 2G/3G - Network switch off - Connected gateway E call compatibility (SC22/13). Technical background: The 2G/3G network was deactivated in 2022 within the (North American Region) NAR, therefore a solution has been developed to allow connectivity to the 4G network, connectivity is achieved by fitting additional parts and utilising existing components as detailed within the Work section. Remedy: The procedure within the Work section has been developed to allow connectivity to the 4G network. |
| 2066246/3 | 2023-10-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Bentayga/New Flying Spur - DTC P0C4A00 Hybrid/EV Battery Pack Coolant Pump 'A' Control Performance within address 8C. Customer statement / workshop findings - Speed limitation noticeable when driving in EV mode (Restricting the vehicle speed to approximately 30mph/48kph) - Refer also to the video on the Bentley Hub referencing TPI 2066246/- - No other warnings are evident within the DIP Workshop findings: - DTC P0C4A00 Hybrid/EV Battery Pack Coolant Pump 'A' Control Performance within Address 8C Battery Regulation Control Unit |
| 2069806/4 | 2023-10-06. Service bulletin. EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; STRUCTURE. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Condition HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin. - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. |
| 2071190/1 | 2023-09-07. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT. Bentayga Hybrid - HVAC not cooling - DTC B16A1F0 is evident within diagnostic address 00C5. Customer statement / workshop findings: Customer statement HVAC system is not cooling Workshop findings: DTC B16A1F0 - Refrigerant shut-off valve Icing - water load too high, evident within diagnostic address 00C5 Technical background: Upon receipt of a customer complaint relating to HVAC system not cooling and DTC B16A1F0 is evident, please refer to the Measure section of this TPI. |
| 2069806/3 | 2023-09-07. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected Or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below - Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs particularly TPI 2062622/- - Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident. |
| 2063729/3 | 2023-08-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Fitment of control modules from donor vehicles for test purposes. Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query. The donor of parts should only be used as a temporary test VERY IMPORTANT: The ODIS replace routine MUST NOT be carried out under any circumstances. |
| 2036678.5 | 2023-02-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Speaker Replacement - Diagnostic Checks Technical Background: -There have been instances where door speakers have been changed under warranty for the complaint of sound distortion, yet when tested by ourselves and the supplier, no fault could be found with the returned unit. |
| 2059392.3 | 2022-12-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Bentayga - PDC system not working or PDC system false detection Workshop Findings: -Parking aid sensor range/performance DTCs evident within numerous control units |
| 2051776.4 | 2022-12-08. Service bulletin. EQUIPMENT. New Continental GT - Key blade can be difficult to remove from key fob Technical Background: -Deviations in the key blade and key fob assembly could make it difficult to remove the key blade. |
| 2051562.9 | 2022-11-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. 12 Volt- Battery Condition Checks. Technical background For all 12 volt battery issues relating to warranty or a parts warranty claim, a DISS query MUST be raised prior to battery replacement, refer to the instructions within the Measure section of this TPI. |
| 2061044/4 | 2022-07-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE. Bentayga Hybrid - Distance covered when in electric mode is not as expected. Customer statement / workshop findings: Customer reports the Hybrid E-range (Electric Driving Range) does not achieve the expected distance. Technical background: VERY IMPORTANT: Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system Electric range can depend on multiple factors, e.g. driving style, road gradients, ambient temperature, use of heating / cooling functions, and the use of other electrical consumers on the vehicle. The tests within the Measure section should be carried out (Subject to a genuine customer complaint) to check/confirm that the vehicle is operating correctly and being used efficiently By completing the checks within the Measure section, it should then be possible to determine that the vehicle is operating correctly and within specification. The customer’s Home charging equipment should be used when conducting the Measure section checks |
| 2054862/9 | 2022-07-07. Service bulletin. SERVICE BRAKES, HYDRAULIC; EQUIPMENT ADAPTIVE/MOBILITY. Front brake squeal - 1.5 KHz to 2.0 KHz. Customer statement / workshop findings: Front brake squeal with a frequency of 1.5 KHz to 2.0 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front calipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre modified to fit around the absorber. |
| 2046299/14 | 2022-07-07. Service bulletin. EQUIPMENT; SERVICE BRAKES, HYDRAULIC. Bentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. Measure: 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 2) If the sound recording produces a frequency of 1.2-1.4KHz - Remove the rear brake pads as per Repair manual Rep.Gr 46 - Rear Brake Pads - To Remove and Fit and check the actual condition of the brake pads - If the brake pads are to be refitted it will be necessary to make note of the position of the pads for installation purposes |
| 2065918/1 | 2022-03-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. V8 Kovomo - Bentayga - Water pump drive gear cover (Deletion). Customer statement / workshop findings: The original water pump has a cover fitted directly over the top of the water pump drive gear (Figure 1) However the replacement water pump does not have a cover fitted (Figure 2) Technical background: The cover is no longer fitted on replacement water pumps, the cover is not required and MUST not be transferred to the new water pump The operative should fit the new water pump without the cover as shown in Figure 2 NOTE: DISS queries or Service calls should not be submitted for this concern |
| 2057470/3 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Bentayga Hybrid and New Flying Spur - Bentley Home Charging Unit - Not Functioning. Customer statement / workshop findings: High voltage system - Bentley Home Charging Unit (Low version) does not function, the following indicator lights are illuminated in red. Bentley Home Charging Unit is connected to an un-earthed power supply. Technical background: Certain mains power supplies use an un-earthed infrastructure, in these specific circumstances it is necessary to deactivate Protective Earth (PE) conductor monitoring on the Bentley Home Charging Unit. |
| 2063725/2 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE; EQUIPMENT. Bentayga Hybrid - HVAC compressor noise. Customer statement / workshop findings High frequency noise audible from inside the cabin and/or when standing at the front of the vehicle, the noise is mainly evident whilst operating in hot ambient temperatures The noise increases with compressor speed and interior fan demand Technical background Upon receipt of a customer complaint for excessive HVAC compressor noise, Refer to the video on the Bentley Hub referencing TPI 2063725/- If the noise is as shown within the video, the customer should be advised that this is normal and does not represent a failure or malfunction on the vehicle Ensure customers of Hybrid vehicles are aware of the following: - The HVAC compressor is isolated to the High voltage system and is not controlled by the engine or engine speed - In conditions of high ambient temperature, the operation of the compressor can be audible - This is a known characteristic of this compressor and does not signify a fault Any other noise or fault which is not as described should be reported via an open DISS query The operative should wait for a response from Product Support before conducting any further work |
| 2057460/3 | 2022-01-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE. Bentayga Hybrid - Home Charging Unit. Customer statement / workshop findings: Charger for high voltage battery does not have charging cables connected. Technical background: The Bentley Home Charging Unit IC-CPD (In Cable Control & Protection Device) is used to charge the high voltage battery on Bentley Hybrid vehicles. There is a legal requirement for home charging units supplied to Customers to have the Vehicle Charge Cable connected, currently the home charge unit and charging cables are supplied as individual items, this does not meet the required standard certified by Intertek (Certification agency). |
| 2057988/6 | 2022-01-08. Service bulletin. EQUIPMENT; STRUCTURE. Bentayga Hybrid - Accessory Embargo. Customer statement / workshop findings Customer request to install fixed sill steps, deploying sill steps or Illuminated tread plates to Bentayga Hybrid vehicle. Technical background Due to the routing and proximity of high voltage cables it is strictly prohibited to install the following accessories on Bentayga Hybrid vehicles. - Fixed sill steps. - Deploying sill steps. - Illuminated tread plates NOTE: Tow bars cannot be fitted to Bentayga Hybrid vehicles due to certification IMPORTANT: Bentayga Styling Specification MUST NOT be fitted to Bentayga Hybrid vehicles from 19 to 20 Model year due to certification reasons However From 21 Model year onwards the Bentayga Styling specification can be fitted Note: Failure to observe these instructions may invalidate certain aspects of the vehicle warranty. In all instances, when placing an order for spare parts or accessories please refer to the electronic parts catalogue (ETKA) |
| 2060117/3 | 2022-01-07. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Bentayga Hybrid - AC charging timer does not function. Customer statement / workshop findings: The AC charging timer does not function. The customer has difficulties with timed charging. Immediate charging works correctly, but when using timed charging there is a problem waking up the on board charger. Technical background: Currently in the event of an issue that causes the vehicle not wake correctly to begin charging at the requested time, the system cannot inform the customer that there has been an issue. Measure: With a confirmed Customer complaint of 'The AC charging timer does not function'. Check for a static event entry in the internal charger (address 00C6), if Diagnostic Trouble Codes (DTCs) are stored then these must be resolved. Otherwise, no further action is necessary, raise an information only DISS referencing this TPI. |
| 2065604/1 | 2022-01-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Suspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.