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Service bulletins for the 2014 Audi Q7

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1122 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
A911437 2030947-2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding.
A911436 2027903-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
A911427 2036575-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered.
A371421 2036826-2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "Gearbox malfunction: You can continue driving" appears in the information display. DTCs are stored in the transmission control module (TCM), J217 (address word 02). Diagnostic threshold setting in current software is too sensitive.
A721309 2035357-2017-10-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
A911595 2040926-2017-10-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
A911583 2030465-2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
A961604 2042811-2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. The Audi connect Gen1 system includes all vehicles that utilize a removable plastic SIM card. The Audi connect Gen2 system includes all vehicles that utilize an embedded SIM card. The root cause of all complaints cannot be attributed to the vehicle hardware because of the backend server configurations that need to be correct in order for Audi connect to work. For most sporadic complaints, the issue typically resides with the MBB backend server or with the source data provider (Google, INRIX, etc.), and not with the vehicle. In rare cases, the mobile network operator (AT&T, T-Mobile) can be the cause of the complaint. For most static complaints, the issue can be attributed to the user account subscription or possibly the vehicle hardware.
Elsa Newsletter2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition.
A011651 2040924-2017-10-04. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. MIL is on due to DTC P0456 (EVAP Emission Contr. Sys. (very small leak) Leak Detected) being stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected.
A911667 2030465-2017-06-15. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A911676203591232017-03-15. Service bulletin. BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. THIS BULLETIN PROVIDES TROUBLESHOOTING FOR AN INCORRECTLY CODED TOP VIEW / CORNER VIEW CAMERA SYSTEM.
A911649203046592017-03-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A911647203046582017-03-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A911639204201332017-03-07. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH, GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC.
A9116672030465102017-02-28. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING TIPS FOR VARIOUS ISSUES WITH THE MMI3G+ FUNCTIONALITY.
A9116612044940-12017-02-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES SOFTWARE UPDATE INSTRUCTIONS TO FIX AN ISSUE THAT PREVENTS GOOGLE EARTH FROM LOADING.
A911661204494012017-02-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS TECHNICAL SERVICE BULLETIN PROVIDES SOFTWARE UPDATE INSTRUCTIONS TO FIX AN ISSUE THAT PREVENTS GOOGLE EARTH FROM LOADING.
A911693 2028141_2017-02-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. THIS BULLETIN PROVIDES SOFTWARE UPDATE INFORMATION FOR THE MMMI 3G OR RMC FOR NAVIGATION DATA.
EDITION 1092016-05-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
20368262014-07-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. GEARBOX WARNING LIGHT MALFUNCTION. 07/09/2014*LJ

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.