Service bulletins for the 2014 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1389 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A661549 2030471- | 2017-10-25. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length. |
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| A461506 2039615- | 2017-10-25. Service bulletin. SERVICE BRAKES, AIR:DISC:PADS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS; SERVICE BRAKES. Supersedes Technical Service Bulletin Group 46 number 15-04 dated February 12, 2015. Customer may report hearing brake noise when the vehicle comes to a stop. Improved front brake pads introduced in production. |
| A191557 2040043- | 2017-10-25. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM. Customer states that engine overheats. No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. No changes to production have been made, as no issue has been identified. |
| A171558 2038119- | 2017-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective. |
| A461500 2034181- | 2017-10-25. Service bulletin. SERVICE BRAKES. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time |
| A001571 2031122- | 2017-10-25. Service bulletin. ELECTRICAL SYSTEM. This document contains the Technical Service Bulletin that supersedes Technical Service Bulletin Group 00 number 13-50 dated May 22, 2013. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for the traction motor, power electronics, high voltage battery, high voltage cables, high voltage A/C compressor. Auxiliary battery, and any hybrid warning messages in the instrument cluster. A Technical Assistance Center ticket must be created before starting repairs. These procedures are mandatory until further notice. |
| A481669 2034351- | 2017-10-25. Service bulletin. STEERING:COLUMN; STEERING. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. |
| A481668 2043629- | 2017-10-25. Service bulletin. STEERING. Steering angle sensor cannot be programmed. The steering angle sensors cannot be calibrated and the steering end stops cannot be adapted on a vehicle with dynamic steering. |
| A461628 2040134- | 2017-10-25. Service bulletin. SERVICE BRAKES, HYDRAULIC. Brake noise (without hybrid)_2.0T with PR-1LB. Customers hear a squeal from the front brakes during first brake application in the morning with cold brakes below 20 mph, below 40ºF, and with high humidity. |
| A971548 2013504- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules. |
| A921510 2038151- | 2017-10-21. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity. |
| A911588 2026390- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive. |
| A911587 2040406- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway. |
| A911583 2030465- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A871563 2010146- | 2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed. |
| A661553 2038652- | 2017-10-21. Service bulletin. STRUCTURE:BODY. Supersedes Technical Service Bulletin Group 66 number 15-45 dated January 20, 2015. The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected. |
| A201546 2035073- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A201545 2035073- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 20 number 14-43 dated December 19, 2014. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A971546 2040221- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR. The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal. |
| A941566 2017566- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS:SWITCH. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision. |
| A941565 2012749- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. |
| A911582 2029903- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI. |
| A661552 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A661550 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A461510 2040134- | 2017-10-21. Service bulletin. SERVICE BRAKES. Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.