Service bulletins for the 2014 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1389 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A391515 2028902- | 2017-10-21. Service bulletin. POWER TRAIN. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft. |
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| A191558 2036852- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced. |
| A011521 2040508- | 2017-10-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE. The MIL is on. DTC P046100 is stored in the ECM. DTC P046100 can be caused by miscalculations within the ECM software. |
| A011519 2040403- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID; ENGINE AND ENGINE COOLING. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective. |
| A001575 2035505- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 00 number 13-54 dated October 10, 2013. Audi of America (in conjunction with AUDI AG) is conducting a pilot program in the USA with a limited number of specially-built vehicles. These vehicles have a persistent internet connection and are designed to be accessed and started without the need for a traditional remote key. Instead, these vehicles use NFC (Near-field connectivity), or an iPhone with the Audi on Demand app, utilizing Bluetooth connectivity. The customer must leave the NFC card with the vehicle in order for the vehicle to be accessed and started. |
| A001574 2031122- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns. A Technical Assistance Center (TAC) ticket must be created before starting the repairs on the traction motor, power electronics, high voltage battery, high voltage cables, high voltage A/C compressor, auxiliary batter, and/or any hybrid warning messages in the instrument cluster. Prior authorization or a Technical Assistance Center (TAC) ticket is not required for repairs provided in any applicable TSB or RVU, for routine maintenance, for PDI, or for repairs on components and concerns not listed above. |
| A961594 2035047- | 2017-10-21. Service bulletin. LANE DEPARTURE: ASSIST; LANE DEPARTURE. Supersedes Technical Service Bulletin Group 96 number 13-79 dated December 5, 2013. Audi side assist deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information panel. The system can be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Workshop finds that sporadic DTCs are stored in the lane change assistance control module, Audi side assist can be activated without issue, no obstructions found on the outside or inside of the bumper, no rework of the bumper can be found, the control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found on the inside or on the outside rear bumper area, and the control module mounting brackets are not broken or loose. |
| A911580 2036575- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty. |
| A911579 2038824- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A481565 2034351- | 2017-10-21. Service bulletin. STEERING:COLUMN; STEERING. Supersedes Technical Service Bulletin Group 48 number 14-57 dated January 29, 2014. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A171557 2010043- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00). |
| A101511 2018288- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage. |
| A011514 2014753- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives. |
| A931501 2038152- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. ?Hybrid drive: system error. Please go to workshop? is shown in the instrument cluster. Electric and hybrid operation are no longer possible. DTC P0AD600 is stored in the hybrid battery management module. The hybrid battery management control module unlearns the end stops of the air supply valve in the cooling module because of a software problem. |
| A901552 2039429- | 2017-10-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The vehicle horn sounds abnormal or is inoperative. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. Contact the Audi Technical Assistance Center (TAC) before replacing any parts. No changes to production have been made, as no issue has been identified. |
| A701543 2039023- | 2017-10-21. Service bulletin. SUSPENSION:FRONT. Various squeaks and rattles are heard in the front or rear doors when the vehicle is driven over rough roads. Friction in the points of contact between the door trim panels can cause these noises. |
| A661545 2038652- | 2017-10-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Paint flakes off radiator grille or license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected. |
| A461599 2034181- | 2017-10-21. Service bulletin. SERVICE BRAKES, HYDRAULIC. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time. |
| A011505 2036169- | 2017-10-21. Service bulletin. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; ELECTRICAL SYSTEM:STARTER ASSEMBLY. The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM. Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle. |
| A461631 2042182- | 2017-10-21. Service bulletin. SERVICE BRAKES. Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40 ºF, and high humidity. |
| A191665 2039018- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal. |
| AWA1609 | 2017-10-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This is a general communication notifying dealers that there is extended Warranty coverage available for the exhaust gas temperature sensor for certain models and model years. This document details the terms of the warranty extension. |
| A931703 2046620- | 2017-10-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides repair instructions for setting the mixture adapation values. |
| A931702 2032889- | 2017-10-15. Service bulletin. ELECTRICAL SYSTEM. This bulletin provides repair instructions for when the electric drive mode cannot be activated. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.