WenmarOpen by Wenmar Pro

Service bulletin A961594 2035047-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10119962
Published by NHTSA2017-10-21
Manufacturer's numberA961594 2035047-
Manufacturer's date2015-03-27
NHTSA componentLANE DEPARTURE: ASSIST; LANE DEPARTURE

NHTSA's summary

Supersedes Technical Service Bulletin Group 96 number 13-79 dated December 5, 2013. Audi side assist deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information panel. The system can be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Workshop finds that sporadic DTCs are stored in the lane change assistance control module, Audi side assist can be activated without issue, no obstructions found on the outside or inside of the bumper, no rework of the bumper can be found, the control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found on the inside or on the outside rear bumper area, and the control module mounting brackets are not broken or loose.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Lane departure and lane keeping

Vehicles listed
AUDI A4 ALLROAD2013, 2014
AUDI A52013, 2014
AUDI A5 CABRIOLET2013 to 2014
AUDI Q52013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A9615992038421-22018-02-05. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
A961372 2035047-2017-12-05. Service bulletin. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found to the rear bumper area, on the inside or outside. (If any damage is found, it is not covered under warranty.) The control module mounting brackets are not broken or loose. If a loose bracket is found, repair as necessary using the Elsa Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.
A961351 2031095-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-49 dated February 1, 2013. Audi Side Assist deactivates itself immediately after the engine starts. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module, J769 (3C). The lane change assistance control module, J769 (3C), checks voltage after each engine on cycle. During this check, the voltage can be incorrectly reported which causes the DTC to set.
A961350 2032225-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 12-46 dated December 21, 2012. The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. DTCs must be present in the system. Incorrect component installed at the factory.
A961349 2031095-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 12-45 dated November 7, 2012. Audi Side Assist deactivates itself immediately following the engine starting. The DTC entry "Control unit 2 for lane changing assistant - restricted function because of low voltage, sporadic" is logged in the control unit "3C - Lane Change Assistant". The control unit "3C - Lane Change Assistant" checks voltage after each engine on cycle and during this check the voltage can be incorrectly reported which causes the DTC to set.
Update Bulletin2017-11-17. Service bulletin. On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control unit may fail in individual cases after a period of time. The Update is in effect until removed. Procedure is valid only for vehicles that show the 96C8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
A961353 2032225-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-50 dated February 6, 2013. The customer complains of the following warning message in the Driver Information Center: "Lane change assistant not available", and the button on the mirror does not stay lit. Audi Side Assist is inoperative. Incorrect component installed at the factory.
A961380 2030583-2017-10-31. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-76 dated September 23, 2013. Customer complains that Audi Side Assist is providing false warnings (no vehicle is present). Concern may or may not be duplicated. No DTCs are present in the Audi Side Assist system. This condition occurs due to an incorrect hardware set created by the supplier.
A961379 2035047-2017-10-31. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-77 dated September 23, 2013. Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes.The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. DTCs are stored in the Lane Change Assistance control module. Audi Lane Change Assistant can be activated without issue. No obstructions can be found on the outside or inside of bumper. No re-work of the bumper can be found. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found on the inside or on the outside rear bumper area. The control module mounting brackets are not broken or loose. In certain normal driving conditions, the Audi Side Assist system can automatically deactivate, and the driver information display shows the "sensors blocked" message. This is normal, as the nature of certain driving conditions can make it difficult for the Audi Side Assist system to track vehicles.
A961593 2031095-2017-10-21. Service bulletin. Supersedes Technical Service Bulletin Group 96 number 13-51 dated February 15, 2013. Audi side assist deactivates immediately after the engine is started. DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is logged in the lane change assistance control module. The software of the lane change assistance control module, J769 (3C), has been optimized to remove this condition.