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Service bulletin Update Bulletin

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123942
Published by NHTSA2017-11-17
Manufacturer's numberUpdate Bulletin
Manufacturer's date2013-04-02
NHTSA componentLANE DEPARTURE: ASSIST; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

On Audi vehicles with lane change assist manufactured within a specific period, the lane change assist control unit may fail in individual cases after a period of time. The Update is in effect until removed. Procedure is valid only for vehicles that show the 96C8 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicles must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted timeframe stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Lane departure and lane keeping, Software

Vehicles listed
AUDI A4 ALLROAD2013
AUDI A52013
AUDI A62013
AUDI A82013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
451409203877012024-03-04. Service bulletin. ESP warning light on
Update37H42024-02-12. Service bulletin. Selector Lever Software Update
68E3UPDATEa2024-01-22. Service bulletin. Comfort System Central Control Module Software Update (NVLW)
68E3UPDATE2024-01-22. Service bulletin. Comfort System Central Control Module Software Update (NVLW)
Update68E32024-01-22. Service bulletin. Comfort System Central Control Module Software Update (NVLW)
A0023822047812_72024-01-04. Service bulletin. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
Edition892023-02-06. Service bulletin. ElsaPro Software update and technical bulletins
011456203290022023-01-03. Service bulletin. The fault listed can occur under certain driving conditions. It is caused by an incorrect software setting. Some driving scenarios (such as extended idling or heavy stop-and-go traffic) can cause a slight misinterpretation of the data, which causes the MIL to illuminate.
0014652011732102023-01-03. Service bulletin. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
961369203451612022-11-21. Service bulletin. Lane assist inoperative