Service bulletins for the 2013 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1621 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A911424 2020399- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. |
|---|---|
| A911419 2026895- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle. |
| A571499 2029151- | 2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position. |
| A481457 2034351- | 2017-11-08. Service bulletin. STEERING; WHEELS. Supersedes Technical Service Bulletin Group 48 number 13-47 dated August 2, 2013. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A461466 2022584- | 2017-11-08. Service bulletin. STEERING; WHEELS; SERVICE BRAKES, HYDRAULIC. Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines. |
| A441447 2030275- | 2017-11-08. Service bulletin. WHEELS; STEERING. Supersedes Technical Service Bulletin Group 44 number 13-39 dated July 12, 2013. Vehicle pulls (left or right). Steering wheel is not level or is off-center. These conditions may be noticed during PDI. If the condition is due to outside influence (such as an accident), this TSB does not apply. In an effort to gain information on this condition, Audi of America is asking you to contact the Audi Technical Assistance Center (TAC) before you perform any repairs. |
| A201431 2035073- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Supersedes Technical Service Bulletin Group 20 number 13-28 dated November 14, 2013. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the ECM. Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak. |
| A011463 2033630- | 2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-86 dated April 15, 2013. The MIL is on. There is a rough idle. DTCs are stored in the ECM. Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced. |
| A011462 2036169- | 2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-59 dated January 21, 2014. The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. |
| A011460 2033919- | 2017-11-08. Service bulletin. POWER TRAIN; PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR; ENGINE. Supersedes Technical Service Bulletin Group 01 number 13-34 dated October 8, 2013. The MIL is on. DTCs are stored in the ECM. There may be slight power reduction at high RPMs. One of the vacuum actuators on intake runner bank 1 or bank 2 is defective. It is possible that the membrane on the vacuum actuator may tear. As a result, the intake manifold flaps do not function. |
| A011459 2036169- | 2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-55 dated January 8, 2014. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. |
| A011455 2036169- | 2017-11-08. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?. |
| Update Bulletin | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION. On Audi vehicles with Concert sound system (PR-8UQ) and active loudspeakers (PR-9VD) manufactured within a specific period, the sound signal may be switched to mute until the next time the ignition is switched off and on again. This will occur when there is a DTC stored in the amplifier (digital sound system control module, J525 (address word 47)). This Update is in effect until removed. |
| Update Bulletin | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. |
| Update Bulletin | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. |
| Reference-Oil Ca | 2017-11-03. Service bulletin. ENGINE; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi oil capacity chart. |
| Dealer Letter - | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. This communication is to inform you of upcoming Update 24AD. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. Update the ECM software to latest levels via SVM. |
| A871346 2035582- | 2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
| 741312 2004327-4 | 2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained. |
| 721312 2030729-4 | 2017-11-03. Service bulletin. SEATS. Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. |
| A001353 2035505- | 2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This vehicle is one of a limited number of specially-built vehicles that are part of the Audi on Demand pilot program in the USA. A Repair Authorization must be obtained for this vehicle when it arrives at an Audi dealership requiring diagnosis or repair. PDI for this vehicle does not require prior authorization or a TAC ticket. For all other concerns, the procedures in this bulletin are mandatory until further notice. Warranty repairs without authorization via a TAC ticket will not be reimbursed. Routine maintenance for this vehicle should be performed only at an authorized Audi AG maintenance facility for Audi on Demand vehicles and should not be performed at the Audi Dealership. Because of the special modifications, SVM work should never be performed on this vehicle. Additionally, a VAS tester should not be hooked into the vehicle under any circumstance except for when the vehicle is being taken out of Transport Mode or when the SRI is being set. Any additional PDI work requiring a VAS tester should not be performed on this vehicle. There may be a warning posted inside of the vehicle at the time of delivery from the port. |
| MY 2013 Audi Q5 | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the Audi delivery report checklist. |
| Dealer Letter-Up | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION; ENGINE. This communication is to inform you of upcoming Update 28G6. There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required. |
| A911314 2013790- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding. |
| A901342 2035902- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM:IGNITION. "Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right. DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before completing GFF test plans typically does not correct the condition. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.