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Service bulletin A911424 2020399-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10122204
Published by NHTSA2017-11-08
Manufacturer's numberA911424 2020399-
Manufacturer's date2014-01-24
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
AUDI A42009, 2010
AUDI A4 ALLROAD2013, 2014, 2015
AUDI A4 AVANT2011 to 2012
AUDI A52008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
AUDI A5 CABRIOLET2010 to 2015
AUDI A62005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
AUDI A72011
AUDI A72012, 2013, 2014, 2015
AUDI A82005, 2006, 2007, 2008, 2009
AUDI Q52009, 2010, 2011, 2012, 2013, 2014, 2015
AUDI Q72007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V0860002023-02-15. EQUIPMENT:OTHER:LABELS; TIRES
20162872016-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
Q72024-04-22. Service bulletin. Audi Delivery Guidelines.
Audi-Q72024-04-22. Service bulletin. Audi Delivery Guidelines.
Audi-A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S7-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A7-S72024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S6-A2024-04-22. Service bulletin. Audi Delivery Guidelines.
A6-S62024-04-22. Service bulletin. Audi Delivery Guidelines.
A5-S52024-04-22. Service bulletin. Audi Delivery Guidelines.
A5-S5-Coupe2024-04-22. Service bulletin. Audi Delivery Guidelines.
A0024842073507_12024-04-04. Service bulletin. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.