Service bulletins for the 2012 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1284 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| A911429 2026888- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty. |
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| A911428 2036576- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact. |
| A801406 2033806- | 2017-11-08. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM. Supersedes Technical Service Bulletin Group 80 number 13-05 dated September 11, 2013. Malfunction Indicator Lamp is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. "Limp Home" mode is active. Faults are stored in the transmission control module (address word 02). Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss, or due to a faulty N82 control valve. Inspection of the coolant control valves N82, N509, or N488 reveals the presence of coolant inside the electrical connector as shown in the illustration. The connectors, wiring harness, and/or connected control units may have been damaged from exposure to coolant. |
| A691428 2023323- | 2017-11-08. Service bulletin. AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS. Supersedes Technical Service Bulletin Group 69 number 13-26 dated October 21, 2013. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model's SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed. If the SVM code was not acquired through the GP bulletin in ETKA, follow the instructions in the Service section of this bulletin to update the control module. |
| A461474 2033102- | 2017-11-08. Service bulletin. SERVICE BRAKES. Supersedes Technical Service Bulletin Group 46 number 14-69 dated February 19, 2014. Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used with light to moderate force. |
| A011471 2036761- | 2017-11-08. Service bulletin. ENGINE AND ENGINE COOLING. The MIL is on. DTC P164B(00) is stored in the ECM. The oil pressure switch is defective. |
| A941432 2017806- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BACK UP LIGHTS. Supersedes Technical Service Bulletin Group 94 number 13-19 dated May 23, 2013. The light bulb warning light is displayed in the instrument cluster with the ?Vehicle lights: malfunction? message. DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 or DTC 01800 are changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTCs are automatically cleared. |
| A911424 2020399- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. |
| A911419 2026895- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle. |
| A571499 2029151- | 2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position. |
| A481457 2034351- | 2017-11-08. Service bulletin. STEERING; WHEELS. Supersedes Technical Service Bulletin Group 48 number 13-47 dated August 2, 2013. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A461466 2022584- | 2017-11-08. Service bulletin. STEERING; WHEELS; SERVICE BRAKES, HYDRAULIC. Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines. |
| A011463 2033630- | 2017-11-08. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 01 number 13-86 dated April 15, 2013. The MIL is on. There is a rough idle. DTCs are stored in the ECM. Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced. |
| A011462 2036169- | 2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-59 dated January 21, 2014. The MIL is on. DTC may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. |
| A011459 2036169- | 2017-11-08. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 01 number 14-55 dated January 8, 2014. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. |
| A011455 2036169- | 2017-11-08. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region. Although rare, during sudden periods of extreme low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or ?gelling?. |
| A011454 2025547- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 24 number 12-15 dated February 20, 2012. The MIL is on. DTCs are stored in the ECM. Both Secondary Air Combination Valves close if not activated. The software of the ECM needs to be updated. |
| Update Bulletin | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. |
| Update Bulletin | 2017-11-03. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. |
| Reference-Oil Ca | 2017-11-03. Service bulletin. ENGINE; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi oil capacity chart. |
| A911310 2034923- | 2017-11-03. Service bulletin. EQUIPMENT. Supersedes Technical Service Bulletin Group 91 number 13-06 dated September 12, 2013. Customer reports sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the MMI control panel in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field. |
| A741314 2028257- | 2017-11-03. Service bulletin. SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Supersedes Technical Service Bulletin Group 74 number 13-11 dated September 13, 2013. The customer may complain that the seat heating temperature is too low or that it takes too long to heat up. From model year 2012, an additional row of fastening features were added to improve the fit of the leather seat covers on the basic and sports seats. As a consequence of this change, the temperature sensor within the seat was moved to a location that is more sensitive to heat. As a result, the control limit is reached too early and the heat is reduced before the seating surface reaches the correct temperature. |
| A871346 2035582- | 2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
| 741312 2004327-4 | 2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained. |
| 721312 2030729-4 | 2017-11-03. Service bulletin. SEATS. Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.