Service bulletins for the 2009 Audi Q5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
765 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| A911598 2018187- | 2017-10-27. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices. |
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| A871564 2010146- | 2017-10-27. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. |
| A661554 2025323- | 2017-10-27. Service bulletin. VISIBILITY. Supersedes Technical Service Bulletin Group 66 number 12-20 dated April 9, 2012. A loud noise is heard when the outside mirrors are folded in or out. The noise originates in the metal spring inside the hinge area of the mirror housing. This spring is used for stabilizing the mirror when the vehicle is driven over rough roads to minimize mirror glass shake. When the mirror housing is folded in or out, the spring must turn or twist with the movement of the housing. The bottom and the top of the spring sit on a plastic base and due to increased friction at these contact points, the spring will skip along the plastic base during the folding operation and creates the noise. The normal functionality of the mirror is not affected. |
| A461512 2033102- | 2017-10-27. Service bulletin. SERVICE BRAKES, HYDRAULIC. Supersedes Technical Service Bulletin Group 46 number 14-90 dated July 21, 2014. Customer may complain about brakes squeak or squeal with light to moderate pedal pressure. |
| A171563 2038129- | 2017-10-27. Service bulletin. ENGINE. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual. |
| A941560 2017806- | 2017-10-25. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 94 number 14-32 dated January 23, 2014. The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly. |
| A011507 2028344- | 2017-10-25. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines. |
| A481669 2034351- | 2017-10-25. Service bulletin. STEERING:COLUMN; STEERING. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. |
| A971548 2013504- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules. |
| A941567 2027773- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING. Supersedes Technical Service Bulletin Group 94 number 12-96 dated November 1, 2012. Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip cannot be replaced, and may have an associated control module. This TSB is for servicing information only. |
| A871563 2010146- | 2017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed. |
| Dealer Letter - | 2017-10-21. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. This document contains general information on the upcoming warranty extension on the high pressure fuel pump. |
| A941565 2012749- | 2017-10-21. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens. |
| A911582 2029903- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI. |
| A661552 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A661550 2035673- | 2017-10-21. Service bulletin. STRUCTURE:BODY; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer. |
| A391515 2028902- | 2017-10-21. Service bulletin. POWER TRAIN. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft. |
| A171560 2027731- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 15-54 dated January 29, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Under certain driving conditions, internal engine pressure conditions in the 2.0 TFSI engine can negatively influence the rate of oil consumption. This condition can occur while the vehicle is operated in metro driving conditions. |
| A911579 2038824- | 2017-10-21. Service bulletin. ELECTRICAL SYSTEM. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played. |
| A911578 2011500- | 2017-10-21. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat". |
| A481565 2034351- | 2017-10-21. Service bulletin. STEERING:COLUMN; STEERING. Supersedes Technical Service Bulletin Group 48 number 14-57 dated January 29, 2014. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve. |
| A171557 2010043- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00). |
| A101511 2018288- | 2017-10-21. Service bulletin. ENGINE AND ENGINE COOLING. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage. |
| AWA-15-04 | 2017-10-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi is extending the New Vehicle Limited Warranty for certain 2009-2011 A4, A5, and Q5 Vehicles with the CAEB 2.0T engine to 8 years/80,000 miles (whichever occurs first) from the vehicle's in-service date or 12 months/12,000 miles (whichever occurs first) from the date of a settlement Service Adjustment, whichever date occurs later. The limited warranty extension is fully transferable to subsequent owners. Eligible vehicles are identified in Elsa with the Warranty Extension Key U24 OC Ext-Info AWO Resource Ctr. Some customers have complained of excessive engine oil consumption. Conditions unrelated to engine oil consumption are not covered under this extension. |
| A441660 2034445- | 2017-10-04. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster. This occurs after the engine is started, the message "TPMS" appears briefly and then turns off. There are no DTCs stored. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.