Service bulletins for the 2013 Audi A5
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1378 on file from NHTSA, as of 2026-10-19.
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| Dealer Letter - | 2017-11-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. This communication is to inform you of upcoming Update 87D9. On Audi vehicles manufactured within a specific period, the refrigerant pressure sensor for the air conditioner may fail after a period of time. As a result, the air conditioner compressor is switched off. |
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| A911442 2036607- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. The GPS location or vehicle direction indicated on the navigation map does not match the actual vehicle's location or actual direction of travel. The condition can happen sporadically or consistently. The condition does not happen during or immediately following the initial PDI inspection (once the vehicle has been taken out of transport mode). It is normal for the satellite reception to be 0 immediately after taking the vehicle out of transport mode. With the ignition off, the vehicle must sit in open sky view for 10-15 minutes before a GPS fix can be obtained. The vehicle is a Model Year 2013. The MMI navigation unit uses internal sensors in the main unit and vehicle sensor data to determine the direction and movement of the vehicle. The GPS system provides supplementary position data upon vehicle start-up, when the vehicle has been off for less than four hours. If the vehicle has been off for more than four hours, a more accurate GPS 3D fix is required, as the previous GPS data is not used and has been thrown out. The GPS 3D fix is obtained when the system acquires four or more satellites. In areas with limited sky view or with tall obstructions, the system can take an extended amount of time to acquire four satellites, or may not be able to acquire the satellites at all until the vehicle is driven into an open sky view area. |
| A911441 2035919- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Supersedes Technical Service Bulletin Group 91 number 13-17 dated December 3, 2013. The vehicle is a model year 2013 vehicle and TSB 2036607: 91 MMI3G+ Navigation GPS Location is inaccurate, has been completed. The GPS location or vehicle direction indicated on the navigation map does not match the vehicle's actual location or direction of travel. |
| A911438 2033780- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013. Apple® devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi Music Interface. |
| A911437 2030947- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone receives the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call because it assumes that the phone is not responding. |
| A911435 2026895- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-19 dated January 3, 2014. Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle. |
| A911430 2017425- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 10-08 dated March 18, 2010. On generation III Concert and Symphony radios , the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence. |
| A871449 2020124- | 2017-11-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Supersedes Technical Service Bulletin Group 87 number 13-44 dated August 26, 2013. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure.The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. |
| A961482 2036344- | 2017-11-08. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. The vehicle's anti-theft alarm sounds when the driver door is unlocked with a mechanical key. No DTCs are stored. The keyless remote was not used to unlock the vehicle. In order to minimize current draw after the ignition has been turned off, the electronics system of the vehicle goes into sleep mode. During this time, each module monitors the CAN bus more slowly than when the electronics system is awake. Because the system is being monitored more slowly, there is a delay in the waking of the central locking system. This delay causes a delay in the disabling of the anti-theft alarm system when the manual key is used. If the key is turned in less than a quarter of a second, the system can unlock the vehicle even though the anti-theft alarm has not been disabled. |
| A911429 2026888- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty. |
| A911428 2036576- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 14-26 dated February 24, 2014. The MMI screen goes blank then restarts or the MMI screen freezes for a few minutes then recovers when a phone is connected to the vehicle via Bluetooth when the user searches for a contact name in the MMI address book (by using the MMI control knob or the voice recognition system). This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact. |
| A911427 2036575- | 2017-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently in vehicles with MMI3G+ Navigation, and in vehicles with or without Audi connect. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again in vehicles with Audi connect. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. |
| A911424 2020399- | 2017-11-08. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 91 number 09-30 dated April 14, 2009. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. |
| A571499 2029151- | 2017-11-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the handle is slack. When fitting the Bowden cable from the mounting bar to the door lock, the cable can get kinked. In some cases, this can increase the inner friction of the strand in the Bowden cable. As a result, the door lock stays in pressed position or does not completely return to its zero position. When the Bowden cable gets twisted during the installation, the rubber grommets can get distorted. Consequently, the Bowden cable has a too-high inner friction and the door lock does not move to the zero position. |
| Reference-Oil Ca | 2017-11-03. Service bulletin. ENGINE; EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This document contains the Audi oil capacity chart. |
| A871346 2035582- | 2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented. |
| 741312 2004327-4 | 2017-11-03. Service bulletin. STRUCTURE; EQUIPMENT. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained. |
| A001353 2035505- | 2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This vehicle is one of a limited number of specially-built vehicles that are part of the Audi on Demand pilot program in the USA. A Repair Authorization must be obtained for this vehicle when it arrives at an Audi dealership requiring diagnosis or repair. PDI for this vehicle does not require prior authorization or a TAC ticket. For all other concerns, the procedures in this bulletin are mandatory until further notice. Warranty repairs without authorization via a TAC ticket will not be reimbursed. Routine maintenance for this vehicle should be performed only at an authorized Audi AG maintenance facility for Audi on Demand vehicles and should not be performed at the Audi Dealership. Because of the special modifications, SVM work should never be performed on this vehicle. Additionally, a VAS tester should not be hooked into the vehicle under any circumstance except for when the vehicle is being taken out of Transport Mode or when the SRI is being set. Any additional PDI work requiring a VAS tester should not be performed on this vehicle. There may be a warning posted inside of the vehicle at the time of delivery from the port. |
| My 2013 A5 Coupe | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. This document contains the Audi delivery report checklist. |
| A911314 2013790- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding. |
| A701335 2022773- | 2017-10-31. Service bulletin. STRUCTURE:BODY:DOOR; EQUIPMENT:ELECTRICAL. Supersedes Technical Service Bulletin Group 57 number 12-70 dated September 5, 2012. Vibration noises from the doors or the rear parcel shelf are heard, particularly when heavy bass audio is playing. Components on the doors or the parcel shelf vibrate while heavy bass audio is played. |
| Update Bulletin- | 2017-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. This Update is in effect until removed. Procedure is valid only for vehicles that show the 28G6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. A faulty ignition coil can result in rough idling or reduced driving power and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. |
| A911317 2035919- | 2017-10-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). GPS inaccuracies can be caused by several different factors. If it is unclear if this PSS applies, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. Customer states the navigation system is not tracking the vehicle correctly. No DTCs related to the GPS antenna or MMI system are present. The issue occurs after the vehicle is parked overnight or for several hours in a parking garage or other similar enclosed space. A private home garage does not apply. The issue does not occur if the vehicle is parked overnight or for several hours in an open-sky environment. The condition continues for the duration of the drive. The issue only corrects itself with a 3-finger reset or during a vehicle sleep cycle. The vehicle is not a Q7 or A8. If the above conditions apply and the customer vehicle is a Q7 or A8, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. |
| A961376 2030583- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Supersedes Technical Service Bulletin Group 96 number 13-56 dated May 2, 2013. Customer complains that Audi Side Assist is providing false warnings (no vehicle is present). Concern may or may not be duplicated. No DTCs are present in the Audi Side Assist system. This condition occurs due to an incorrect hardware set created by the supplier. |
| A911308 2028190- | 2017-10-31. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.