Service bulletin A911317 2035919-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

GPS inaccuracies can be caused by several different factors. If it is unclear if this PSS applies, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket. Customer states the navigation system is not tracking the vehicle correctly. No DTCs related to the GPS antenna or MMI system are present. The issue occurs after the vehicle is parked overnight or for several hours in a parking garage or other similar enclosed space. A private home garage does not apply. The issue does not occur if the vehicle is parked overnight or for several hours in an open-sky environment. The condition continues for the duration of the drive. The issue only corrects itself with a 3-finger reset or during a vehicle sleep cycle. The vehicle is not a Q7 or A8. If the above conditions apply and the customer vehicle is a Q7 or A8, submit a Technical Assistance Center ticket for additional instruction. Perform Spec Actual and attach the GFF log to the ticket.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email