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Service bulletin 020397A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id6088754
Published by NHTSA2000-01-06
Manufacturer's number020397A
Manufacturer's date1997-08-29
Replaces02-03-97
NHTSA componentSUSPENSION:REAR

NHTSA's summary

SUBJECT REGARDING REAR OF VEHICLE SITTING TOO LOW. *NLM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
DODGE RAM1994, 1995, 1996, 1997

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19991581999-08-27. Suspension
99V2140001999-08-09. SUSPENSION:FRONT:SHOCK ABSORBER
19941561994-10-26. Suspension
94V2020001994-10-18. SUSPENSION:FRONT
19941041994-06-03. Suspension
94V0970001994-05-20. SUSPENSION:FRONT
19931491993-11-05. Suspension
93V1730001993-10-22. SUSPENSION:FRONT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DOR-F7R3P-112018-11-19. Service bulletin. This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
02001012001-04-12. Service bulletin. SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB
0204002000-05-08. Service bulletin. SOME CUSTOMERS MAY COMMENT ON A SQUEAKING / CLICKING NOISE FROM REAR LEAF SPRINGS. *TT
020699A2000-02-24. Service bulletin. THIS BULLETIN MENTIONS THAT THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
0206991999-11-03. Service bulletin. ON SOME VEHICLES THE FRONT WHEEL BEARINGS MAY INCORRECTLY BE DIAGNOSED AS FAULTY DUE TO THE EVIDENCE OF WHEEL BEARING GREASE ON THE BEARING SEAL AREAS. *TT
0213991999-10-15. Service bulletin. EXPERIENCING SQUEAKING NOISE FROM REAR LEAF SPRINGS. *TT
0206991999-08-26. Service bulletin. SUBJECT ON THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
0211971998-03-30. Service bulletin. VEHICLE EXPERIENCING A CLUNKING NOISE BEING HEARD IN THE FRONT SUSPENSION WHILE DRIVING ON ROUGH ROADS. *YC
0203971997-11-13. Service bulletin. REAR OF VEHICLE IS TO LOW. *YC
CH0303951995-11-01. Service bulletin. UNKNOWN