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Service bulletin 021197

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id54165
Published by NHTSA1998-03-30
Manufacturer's number021197
Manufacturer's date1997-11-28
NHTSA componentSUSPENSION:FRONT

NHTSA's summary

VEHICLE EXPERIENCING A CLUNKING NOISE BEING HEARD IN THE FRONT SUSPENSION WHILE DRIVING ON ROUGH ROADS. *YC

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
DODGE RAM1995, 1996, 1997
DODGE RAM VAN1995, 1996, 1997

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19991581999-08-27. Suspension
99V2140001999-08-09. SUSPENSION:FRONT:SHOCK ABSORBER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
DOR-F7R3P-112018-11-19. Service bulletin. This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly may cause a perceptible increase in steering effort.
02001012001-04-12. Service bulletin. SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB
0204002000-05-08. Service bulletin. SOME CUSTOMERS MAY COMMENT ON A SQUEAKING / CLICKING NOISE FROM REAR LEAF SPRINGS. *TT
020699A2000-02-24. Service bulletin. THIS BULLETIN MENTIONS THAT THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
0211972000-01-06. Service bulletin. CONCERNS WITH CLUNKING NOISE IN FRONT SUSPENSION. *NLM
020397A2000-01-06. Service bulletin. SUBJECT REGARDING REAR OF VEHICLE SITTING TOO LOW. *NLM
0206991999-11-03. Service bulletin. ON SOME VEHICLES THE FRONT WHEEL BEARINGS MAY INCORRECTLY BE DIAGNOSED AS FAULTY DUE TO THE EVIDENCE OF WHEEL BEARING GREASE ON THE BEARING SEAL AREAS. *TT
0213991999-10-15. Service bulletin. EXPERIENCING SQUEAKING NOISE FROM REAR LEAF SPRINGS. *TT
0206991999-08-26. Service bulletin. SUBJECT ON THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
0203971997-11-13. Service bulletin. REAR OF VEHICLE IS TO LOW. *YC