Service bulletin SSM 53863

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	11019455
Published by NHTSA	2025-06-11
Manufacturer's number	SSM 53863
Manufacturer's date	2025-06-03
NHTSA component	BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; VISIBILITY/WIPER; UNKNOWN OR OTHER; ELECTRICAL SYSTEM

NHTSA's summary

Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. This condition may be due to the software in the IPMA causing no communication on the network. To restore communication/function, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) tool, then "Trusted Real-Time Operation Network (TRON) Module Authentication" following FDRS screen instructions. Next, download and run the "IPMA - Image Processing Module A (IPMA) Alignment" app, recheck DTCs and confirm that all warning messages are cleared from the IPC. For vehicles equipped with a 360 degree camera, perform the "360 Degree View Camera Alignment" procedure in Workshop Manual (WSM), Section 413-13. If these steps correct the condition, release the vehicle back to the customer.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Driver assistance, Electrical system, Glass, wipers and mirrors, Backup camera, Wipers and washers

Vehicles listed
FORD EXPLORER	2025
LINCOLN AVIATOR	2025

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
26V415000	2026-06-30. FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
26V165000	2026-03-18. ELECTRICAL SYSTEM:ADAS; BACK OVER PREVENTION:SOFTWARE
25V691000	2025-10-10. FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
24V801000	2024-10-25. BACK OVER PREVENTION:SOFTWARE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
IPMA-26.22.8.3.7 Expl&Avi	2026-09-14. Over-the-air update. 26S21 Recall remedy Infotainment system update to prevent rearview camera image interruptions
SSM 55069	2026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip.
SSM 55060	2026-08-04. Service bulletin. Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen
SSM 54829	2026-05-19. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
DDM-26.21.5 Explorer	2026-05-15. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
DDM-26.21.5 Aviator	2026-05-15. Over-the-air update. Quality improvements include: -Prevents window bounce backs after using the one touch up feature
HCM-25.5.0 Explorer	2026-03-03. Over-the-air update. "Quality improvements include: -Enhanced dynamic bending lights performance "
SSM 54581	2026-02-17. Service bulletin. Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
25N19	2026-01-05. Other. Customer Satisfaction Program 25N19 Certain 2024-2026 Model Year Corsair and Certain 2025-2026 Model Year Explorer and Aviator Vehicles Windshield Replacement
SSM 54272	2025-10-08. Service bulletin. Some 2025 Aviator vehicles may exhibit a condition where the rear windows are locked when the child lock is off, and the rear windows are unlocked when the child lock is on. This may be due to the software in the BCM. To correct this condition, download and run the "BCM - Body Control Module (BCM) Software Update" application using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and labor operations 12651D and 12651D4.