NHTSA recall 24V801000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V801000 |
| Manufacturer's number | 24C34 |
| Manufacturer | Ford Motor Company |
| Reported | 2024-10-25 |
| Owners notified | 2025-03-28 |
| Component | BACK OVER PREVENTION:SOFTWARE |
| Units potentially affected | 391 |
| Part numbers | RB5T-14H522-EAC, RB5T-14H522-CAC |
| Report | Quarterly report 6, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-22 |
| Vehicles in the campaign | 391 |
| Reported remedied | 321 (82%) |
| Reported unreachable | 7 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
| 2025 FORD EXPLORER | Built 2024-05-30 to 2024-08-08. |
|---|---|
| 2025 LINCOLN AVIATOR | Built 2024-07-18 to 2024-07-26. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| IPMA-26.22.8.3.7 Expl&Avi | 2026-09-14. Over-the-air update. 26S21 Recall remedy Infotainment system update to prevent rearview camera image interruptions |
|---|---|
| TSB 25-2422 | 2025-09-19. Other. This article supersedes TSB 25-2372 to update the vehicle symptoms. |
| SSM 53863 | 2025-06-11. Service bulletin. Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. This condition may be due to the software in the IPMA causing no communication on the network. To restore communication/function, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) tool, then "Trusted Real-Time Operation Network (TRON) Module Authentication" following FDRS screen instructions. Next, download and run the "IPMA - Image Processing Module A (IPMA) Alignment" app, recheck DTCs and confirm that all warning messages are cleared from the IPC. For vehicles equipped with a 360 degree camera, perform the "360 Degree View Camera Alignment" procedure in Workshop Manual (WSM), Section 413-13. If these steps correct the condition, release the vehicle back to the customer. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.