Other Proactive Service Bundle
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Other |
|---|---|
| NHTSA id | 11011343 |
| Published by NHTSA | 2024-12-04 |
| Manufacturer's number | Proactive Service Bundle |
| Manufacturer's date | 2024-11-15 |
| NHTSA component | UNKNOWN OR OTHER; POWER TRAIN; ELECTRICAL SYSTEM |
NHTSA's summary
Text message sent to customers to encourage them to call and schedule service.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline
| RIVIAN R1S | 2022, 2023, 2024 |
|---|---|
| RIVIAN R1T | 2022, 2023, 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| RSB-86-26-001-1 | 2026-06-04. Service bulletin. Rivian is launching a technical service bulletin for some model year 2022-2024 R1 vehicles that may have ultrasonic sensors detached from the front fascia mounting area. After detachment, the ultrasonic sensor may become dislodged and hang inside the front fascia, causing customer notifications for sensor issues and potential sensor damage. Upon ultrasonic sensor detachment, Rivian will perform an ultrasonic sensor repair to secure the sensor to the front fascia. |
|---|---|
| RCA-38-23-003-5 | 2026-04-07. Service campaign. Service Document Revision - RCA-38-23-003-5. Revision 5 updates the amount of drained drive unit fluid that requires drive unit replacement. |
| RCA-78-26-002-1 | 2026-04-07. Service campaign. Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T vehicles that were built with a rear zone control module that could potentially be exposed to moisture. Over time, extended exposure could cause corrosion at the electrical connections. Rivian will install a water shield over the rear zone control module to prevent moisture exposure to the electrical connections. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| 12v Battery Low SMS 2 | 2026-03-04. Other. SMS Reminder sent to customers who had still open potential 12-volt failures. |
| 12v Battery Low SMS 1 | 2026-03-04. Other. SMS sent to customers with potential 12-volt failure and advising need for replacement to avoid drivability interruptions. |
| RCA-38-25-002-1 | 2025-09-03. Service bulletin. Rivian is initiating a customer satisfaction campaign for some model year 2023-2025 R1T and R1S vehicles that were built with a front NVH/ting washer that may damage the nearby wheel speed sensor, resulting in the vehicle entering into a reduced performance safe-state mode and a fault indicator light illuminating on the driver display alerting the driver to have service performed on their vehicle. Rivian will replace both front NVH/ting washers with upgraded components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| RCA-18-25-001-1 | 2025-08-08. Service bulletin. FSAM-1608: Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low. A fastener torqued to the lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners and replace them if necessary. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| RCA-78-25-003-1 | 2025-06-04. Service campaign. Rivian is initiating a customer satisfaction campaign for some model year 2023-2025 R1T and R1S vehicles. These vehicles may have been built with an improperly formatted solid state drive (SSD) for storing camera recordings. This improper formatting prevents video recording of driving incidents and Motion Cam, which is part of the vehicle's Gear Guard system. Rivian will properly format the SSD. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| SMS - Campaign awareness | 2025-04-02. Other. Bulk SMS - Service Campaign Awareness |
| 3P Information Email | 2025-03-05. Other. We’re reaching out about your <<<R1T,R1S>>> (VIN: <<insert VIN here>>). We need to <<<replace the 12V battery>><<,>> << and>> swap the HVAC drain plug <<,>> << and>> <<inspect the wheel hub bolt torque>>> on your <<<R1T,R1S>>>. You’ve got options — schedule an appointment at your local Rivian Service Center or with one of our qualified third-party providers. Either way, these services are covered under warranty at no cost to you. Whichever option you choose, give us a call and we will help you schedule an appointment. |