Other 12v Battery Low SMS 1
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Other |
|---|---|
| NHTSA id | 11029592 |
| Published by NHTSA | 2026-03-04 |
| Manufacturer's number | 12v Battery Low SMS 1 |
| Manufacturer's date | 2026-02-09 |
| NHTSA component | ELECTRICAL SYSTEM |
NHTSA's summary
SMS sent to customers with potential 12-volt failure and advising need for replacement to avoid drivability interruptions.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system
| RIVIAN R1S | 2022, 2023, 2024 |
|---|---|
| RIVIAN R1T | 2022, 2023, 2024 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| RSB-86-26-001-1 | 2026-06-04. Service bulletin. Rivian is launching a technical service bulletin for some model year 2022-2024 R1 vehicles that may have ultrasonic sensors detached from the front fascia mounting area. After detachment, the ultrasonic sensor may become dislodged and hang inside the front fascia, causing customer notifications for sensor issues and potential sensor damage. Upon ultrasonic sensor detachment, Rivian will perform an ultrasonic sensor repair to secure the sensor to the front fascia. |
|---|---|
| RCA-78-26-002-1 | 2026-04-07. Service campaign. Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T vehicles that were built with a rear zone control module that could potentially be exposed to moisture. Over time, extended exposure could cause corrosion at the electrical connections. Rivian will install a water shield over the rear zone control module to prevent moisture exposure to the electrical connections. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| 12v Battery Low SMS 2 | 2026-03-04. Other. SMS Reminder sent to customers who had still open potential 12-volt failures. |
| RCA-78-25-003-1 | 2025-06-04. Service campaign. Rivian is initiating a customer satisfaction campaign for some model year 2023-2025 R1T and R1S vehicles. These vehicles may have been built with an improperly formatted solid state drive (SSD) for storing camera recordings. This improper formatting prevents video recording of driving incidents and Motion Cam, which is part of the vehicle's Gear Guard system. Rivian will properly format the SSD. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| SMS - Campaign awareness | 2025-04-02. Other. Bulk SMS - Service Campaign Awareness |
| 3P Information Email | 2025-03-05. Other. We’re reaching out about your <<<R1T,R1S>>> (VIN: <<insert VIN here>>). We need to <<<replace the 12V battery>><<,>> << and>> swap the HVAC drain plug <<,>> << and>> <<inspect the wheel hub bolt torque>>> on your <<<R1T,R1S>>>. You’ve got options — schedule an appointment at your local Rivian Service Center or with one of our qualified third-party providers. Either way, these services are covered under warranty at no cost to you. Whichever option you choose, give us a call and we will help you schedule an appointment. |
| Bundled Campaign SMS | 2025-03-05. Other. Rivian Internal Hi <customer name>, We’re reaching out about your Rivian. We identified a need to inspect your vehicle for a potential issue that could result in being unable to access or drive your vehicle—and may even require a tow. Schedule an appointment with your local Rivian Service Center or with one of our qualified third-party providers. Both options are covered under warranty at no cost to you. Whichever option you choose, give us a call to schedule your appointment at (855) 748-4265. |
| 12V Follow Up SMS | 2025-03-05. Other. We’ve identified your R1T/R1S as needing a service appointment related to its 12V battery. Please bring your vehicle in to prevent a 12-Volt Failure, which could leave you unable to access or drive your vehicle—and may even require a tow. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to avoid issues! |
| RCA-78-25-001-1 | 2025-02-05. Service bulletin. Rivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that were built with programming for early vehicle driver assistance/audio/display module use cases. This programming needs to be updated to allow the customer to use the Google Cast feature of Connect+. No driver assistance features are affected. Rivian will reprogram or replace the affected module. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. |
| Proactive Service Bundle | 2024-12-04. Other. Text message sent to customers to encourage them to call and schedule service. |