WenmarOpen by Wenmar Pro

Service campaign DC_e-mail_57J9

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService campaign
NHTSA id11008841
Published by NHTSA2024-10-09
Manufacturer's numberDC_e-mail_57J9
Manufacturer's date2024-09-06
Campaign id or software version57J9
NHTSA componentSTRUCTURE:BODY

NHTSA's summary

The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
VOLKSWAGEN ID.42021, 2022, 2023, 2024

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20245022024-09-04. Structure
24V6510002024-09-04. STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
23V7500002023-12-07. STRUCTURE
20232632023-05-03. Structure
23V3120002023-05-03. STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
20231842023-03-29. Structure
23V2130002023-03-29. STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SM 23-20262026-06-04. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
57J9_Parts_Memo2025-10-03. Other. A campaign kit part number was created in Parts on Command (POC) for ordering.
TT 57-22-012025-09-04. Service bulletin. Rotary latch operation.
SM 32-20252025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 31-20252025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 03-2025 VWGoA2025-04-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
V0019012040590_142025-03-05. Service bulletin. Water migration under the RAPGARD® protection when vehicle arrives at dealership.
SM 01-2025 VWGoA2025-02-06. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
TT 00-24-012024-10-09. Other. Wind & Water Leak Checking
DC_e-mail_57J9_VER22024-10-09. Service campaign. ID.4 Stop Sale Update and Dealer Support Measures