NHTSA recall 24V651000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V651000 |
| Manufacturer's number | 57J9 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2024-09-04 |
| Owners notified | 2024-12-27 |
| Component | STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR |
| Units potentially affected | 99064 |
| Part numbers | 11K.837.205, 11K.837.206, 11K.839.205, 11K.839.206, 11A 837.20. *, 11B 837.20.*, 11C 837.20.* |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-29 |
| Vehicles in the campaign | 99064 |
| Reported remedied | 84597 (85%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
What can happen
A vehicle door that opens unexpectedly while driving increases the risk of injury.
The remedy
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 VOLKSWAGEN ID.4 | |
|---|---|
| 2022 VOLKSWAGEN ID.4 | |
| 2023 VOLKSWAGEN ID.4 | |
| 2024 VOLKSWAGEN ID.4 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SM 23-2026 | 2026-06-04. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
|---|---|
| 57J9_Parts_Memo | 2025-10-03. Other. A campaign kit part number was created in Parts on Command (POC) for ordering. |
| TT 57-22-01 | 2025-09-04. Service bulletin. Rotary latch operation. |
| SM 32-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 31-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 03-2025 VWGoA | 2025-04-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| V0019012040590_14 | 2025-03-05. Service bulletin. Water migration under the RAPGARD® protection when vehicle arrives at dealership. |
| SM 01-2025 VWGoA | 2025-02-06. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| TT 00-24-01 | 2024-10-09. Other. Wind & Water Leak Checking |
| DC_e-mail_57J9 | 2024-10-09. Service campaign. The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.