NHTSA recall 23V312000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V312000 |
| Manufacturer's number | 57J5/57J8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2023-05-03 |
| Owners notified | 2023-09-13 |
| Component | STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR |
| Units potentially affected | 35325 |
| Part numbers | 11A 837.20. *, 11B 837.20.*, 11C 837.20.* |
| Report | Quarterly report 6, for 2024 quarter 4 |
|---|---|
| Filed with NHTSA | 2025-01-29 |
| Vehicles in the campaign | 35325 |
| Reported remedied | 27940 (79%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
What can happen
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
The remedy
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 VOLKSWAGEN ID.4 | |
|---|---|
| 2022 VOLKSWAGEN ID.4 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SM 23-2026 | 2026-06-04. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
|---|---|
| 57J9_Parts_Memo | 2025-10-03. Other. A campaign kit part number was created in Parts on Command (POC) for ordering. |
| TT 57-22-01 | 2025-09-04. Service bulletin. Rotary latch operation. |
| SM 32-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 31-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 03-2025 VWGoA | 2025-04-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| V0019012040590_14 | 2025-03-05. Service bulletin. Water migration under the RAPGARD® protection when vehicle arrives at dealership. |
| TT 00-24-01 | 2024-10-09. Other. Wind & Water Leak Checking |
| DC_e-mail_57J9 | 2024-10-09. Service campaign. The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle. |
| DC_e-mail_57J9_VER2 | 2024-10-09. Service campaign. ID.4 Stop Sale Update and Dealer Support Measures |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.