NHTSA recall 23V213000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V213000 |
| Manufacturer's number | 57J4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2023-03-29 |
| Owners notified | 2023-05-23 |
| Component | STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR |
| Units potentially affected | 15989 |
| Part numbers | 11K.837.205, 11K.837.206, 11K.839.205, 11K.839.206 |
| Report | Quarterly report 7, for 2024 quarter 4 |
|---|---|
| Filed with NHTSA | 2025-01-29 |
| Vehicles in the campaign | 15989 |
| Reported remedied | 14978 (93%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the door to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
What can happen
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
The remedy
Volkswagen dealers will inspect each door handle and replace them, if necessary, free of charge. A vehicle software update will also be performed to update the door handle parameters. Owner letters were mailed May 26, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J4. This recall was replaced by recall number 24V-651
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2023 VOLKSWAGEN ID 4 |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SM 23-2026 | 2026-06-04. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
|---|---|
| 57J9_Parts_Memo | 2025-10-03. Other. A campaign kit part number was created in Parts on Command (POC) for ordering. |
| TT 57-22-01 | 2025-09-04. Service bulletin. Rotary latch operation. |
| SM 32-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 31-2025 | 2025-07-08. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| SM 03-2025 VWGoA | 2025-04-04. Other. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward. |
| V0019012040590_14 | 2025-03-05. Service bulletin. Water migration under the RAPGARD® protection when vehicle arrives at dealership. |
| SM 01-2025 VWGoA | 2025-02-06. Other. This special notice is to inform dealers to return the parts listed if it meets the criteria provided. |
| TT 00-24-01 | 2024-10-09. Other. Wind & Water Leak Checking |
| DC_e-mail_57J9 | 2024-10-09. Service campaign. The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock. An open door on a moving vehicle puts occupants at risk of injury and can cause damage to objects and people who may be outside of the vehicle. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.