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Service bulletin N232426401

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253537
Published by NHTSA2024-04-24
Manufacturer's numberN232426401
Manufacturer's date2024-04-24
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Latches and locks

Vehicles listed
CHEVROLET SILVERADO 25002020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002020, 2021, 2022, 2023, 2024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V8940002024-11-26. LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
24V0600002024-02-01. LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
20V3240002020-06-04. LATCHES/LOCKS/LINKAGES:HOOD:LATCH; STRUCTURE:BODY:HOOD
20V1420002020-03-12. LATCHES/LOCKS/LINKAGES:HOOD:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N232426401-012024-04-25. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
PIT6006A2024-03-18. Service bulletin. This Preliminary information communicates where to find the back antenna for learning new key fobs.
23-NA-1122024-03-06. Service bulletin. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
23-NA-0972023-06-06. Service bulletin. This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open.
PIT60062023-05-15. Service bulletin. This Preliminary information communicates where to find the back antenna for learning new key fobs.
18-NA-2792023-02-23. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
18-NA-2792023-02-07. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
N2123559102022-02-17. Service bulletin. Customer Satisfaction Program - Certain vehicles may have a condition where if the driver enables the passive door lock feature and a passive door locking event occurs after occupant(s) exit the vehicle with the key fob, the front and rear turn signals may turn on and remain lit. Both turn signal/hazard indicators on the instrument cluster may also turn on and temporarily remain lit. The resulting battery drain may cause a discharged or dead battery. Dealers are to reprogram the body control module.
PIT58862022-02-14. Service bulletin. This Preliminary information communicates an issue with the tailgate latch handle disengaging from the tailgate. Dealers are to remove the tailgate handle standoff brackets.
18NA2792021-07-19. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.