NHTSA recall 24V060000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V060000 |
| Manufacturer's number | N232426400 |
| Manufacturer | General Motors, LLC |
| Reported | 2024-02-01 |
| Owners notified | 2024-05-17 |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Units potentially affected | 570434 |
| Part numbers | 85521471, 85521472, 84758464, 84758465 |
| Report | Quarterly report 8, for 2026 quarter 1 |
|---|---|
| Filed with NHTSA | 2026-04-13 |
| Vehicles in the campaign | 570434 |
| Reported remedied | 418629 (73%) |
| Reported unreachable | 1555 |
| Reported removed | 6271 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
What can happen
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
|---|---|
| 2021 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
| 2022 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
| 2023 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
| 2024 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
| 2020 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2021 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2022 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2023 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2024 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2020 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2021 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2022 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2023 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2020 GMC SIERRA 3500 | Listed as a series or trim of this model. |
| 2021 GMC SIERRA 3500 | Listed as a series or trim of this model. |
| 2022 GMC SIERRA 3500 | Listed as a series or trim of this model. |
| 2023 GMC SIERRA 3500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 3500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| N232426401-01 | 2024-04-25. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly. |
|---|---|
| N232426401 | 2024-04-24. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly. |
| PIT6006A | 2024-03-18. Service bulletin. This Preliminary information communicates where to find the back antenna for learning new key fobs. |
| 23-NA-112 | 2024-03-06. Service bulletin. This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening. |
| 23-NA-097 | 2023-06-06. Service bulletin. This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open. |
| PIT6006 | 2023-05-15. Service bulletin. This Preliminary information communicates where to find the back antenna for learning new key fobs. |
| 18-NA-279 | 2023-02-23. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking. |
| 18-NA-279 | 2023-02-07. Service bulletin. This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking. |
| N212355910 | 2022-02-17. Service bulletin. Customer Satisfaction Program - Certain vehicles may have a condition where if the driver enables the passive door lock feature and a passive door locking event occurs after occupant(s) exit the vehicle with the key fob, the front and rear turn signals may turn on and remain lit. Both turn signal/hazard indicators on the instrument cluster may also turn on and temporarily remain lit. The resulting battery drain may cause a discharged or dead battery. Dealers are to reprogram the body control module. |
| PIT5886 | 2022-02-14. Service bulletin. This Preliminary information communicates an issue with the tailgate latch handle disengaging from the tailgate. Dealers are to remove the tailgate handle standoff brackets. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.