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Service bulletin 23-NA-097

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10237393
Published by NHTSA2023-06-06
Manufacturer's number23-NA-097
Manufacturer's date2023-05-31
NHTSA componentEQUIPMENT; LATCHES/LOCKS/LINKAGES

NHTSA's summary

This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Latches and locks

Vehicles listed
CHEVROLET SILVERADO 15002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002024 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 15002022, 2023 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002024 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002024 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V8940002024-11-26. LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
24V0600002024-02-01. LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
20221602022-03-31. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
22-NA-0962024-05-08. Service bulletin. This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built-in Radio.
24-NA-0772024-05-02. Service bulletin. This informational bulletin provides steps to install a Front License Plate bracket.
24-NA-0582024-05-02. Service bulletin. This service bulletin provides a service procedure to correct a customer concern of the Malfunction Indicator Lamp (MIL) Illuminated - DTC P062F, P040B, P041B, P0422, P060C, P062B, P1428, P142A, P20EE, P20FE, P22F9, P244A, and/or P244B Set.
23-NA-0642024-05-02. Service bulletin. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
18-NA-1802024-05-01. Service bulletin. This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
24-NA-0702024-04-27. Service bulletin. This bulletin provides a procedure to program the ECM if the DTC is set and/or the start/stop doesn't restart after a stop.
24-NA-0692024-04-27. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Image Processing Module setting DTC U3000_57.
N232426401-012024-04-25. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
N2324264012024-04-24. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
21-NA-1552024-04-23. Service bulletin. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.