NHTSA recall 24V894000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V894000 |
| Manufacturer's number | N242469160 |
| Manufacturer | General Motors, LLC |
| Reported | 2024-11-26 |
| Owners notified | 2024-12-17 |
| Component | LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH |
| Units potentially affected | 131231 |
| Part numbers | 85521471, 85521472, 84758464, 84758465 |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-21 |
| Vehicles in the campaign | 131231 |
| Reported remedied | 105222 (80%) |
| Reported unreachable | 602 |
| Reported removed | 1432 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
What can happen
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
The remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
| 2024 CHEVROLET SILVERADO 2500 | Listed as a series or trim of this model. |
|---|---|
| 2024 CHEVROLET SILVERADO 3500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 2500 | Listed as a series or trim of this model. |
| 2024 GMC SIERRA 3500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| N232426401-01 | 2024-04-25. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly. |
|---|---|
| N232426401 | 2024-04-24. Service bulletin. Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly. |
| PIT6006A | 2024-03-18. Service bulletin. This Preliminary information communicates where to find the back antenna for learning new key fobs. |
| 23-NA-097 | 2023-06-06. Service bulletin. This service bulletin provides a procedure to correct a customer concern of Upper Glove Box Door does not Open when the Button is Depressed or Takes Multiple Presses to Open. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.