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Service bulletin 911409

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253197
Published by NHTSA2024-04-15
Manufacturer's number911409
Manufacturer's date2014-10-06
NHTSA componentEQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; UNKNOWN OR OTHER

NHTSA's summary

Update Programming RCD-510 Radio (Premium 8)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Software

Vehicles listed
VOLKSWAGEN BEETLE2012, 2013
VOLKSWAGEN BEETLE CONVERTIBLE2013 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN CC2012
VOLKSWAGEN CC2013
VOLKSWAGEN EOS2012, 2013
VOLKSWAGEN GOLF2012, 2013
VOLKSWAGEN GTI2012, 2013
VOLKSWAGEN JETTA2012, 2013
VOLKSWAGEN JETTA HYBRID2013 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN JETTA SPORTWAGEN2012, 2013
VOLKSWAGEN PASSAT2012, 2013
VOLKSWAGEN TIGUAN2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9114122024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9114082024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9114032024-04-15. Service bulletin. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
9113202024-04-15. Service bulletin. DVD Customer Mailing
9113122024-04-15. Service bulletin. RNS 315 Hardware Failure
9113102024-04-15. Service bulletin. After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.
24Z5UPDATE2024-04-01. Service bulletin. Software
Edition672023-10-16. Service bulletin. Volkswagen Elsa Newsletter
TB0114072023-08-28. Service bulletin. Software Version Management
TB0114022023-08-28. Service bulletin. Update Programming, Fuel Door Will Not Open