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Service bulletin 911310

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10253178
Published by NHTSA2024-04-15
Manufacturer's number911310
Manufacturer's date2013-04-11
NHTSA componentUNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

NHTSA's summary

After switching ON the RNS 315 radio-navigation system, the message "Please insert software CD" appears and the unit will not operate.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Instrument cluster, Software

Vehicles listed
VOLKSWAGEN BEETLE2011
VOLKSWAGEN BEETLE2012, 2013
VOLKSWAGEN BEETLE CONVERTIBLE2011
VOLKSWAGEN BEETLE CONVERTIBLE2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN EOS2011, 2012, 2013
VOLKSWAGEN GOLF2011, 2012, 2013
VOLKSWAGEN JETTA2011, 2012, 2013
VOLKSWAGEN PASSAT2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
9214022024-04-15. Service bulletin. Washer Level Sensor
9114122024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9114092024-04-15. Service bulletin. Update Programming RCD-510 Radio (Premium 8)
9114082024-04-15. Service bulletin. Stationary Vehicle Displayed While in Motion (Premium 8 Radio)
9114032024-04-15. Service bulletin. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
9113202024-04-15. Service bulletin. DVD Customer Mailing
9113122024-04-15. Service bulletin. RNS 315 Hardware Failure
24Z5UPDATE2024-04-01. Service bulletin. Software
TT9012072024-04-01. Service bulletin. Alternative (Second) Speed Display
Edition672023-10-16. Service bulletin. Volkswagen Elsa Newsletter