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Service bulletin S2324000003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247939
Published by NHTSA2024-01-02
Manufacturer's numberS2324000003
Manufacturer's date2023-02-03
NHTSA componentSEATS

NHTSA's summary

Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
JEEP GRAND CHEROKEE2021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20253822025-07-17. Seats And Restraints
25V4720002025-07-17. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
20221362022-03-24. Seats And Restraints
22V1800002022-03-24. SEATS:CRITICAL FASTENERS; CHILD SEAT:VEHICLE TETHER ANCHOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
08-274-262026-07-18. Service bulletin. Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. ● Loss of function of the rear folding seats. ● Rear folding seat behavior is not functioning as expected. This bulletin involves repairing a pinched power folding seat wire harness behind the left quarter panel.
S26080000152026-03-25. Service bulletin. Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
1091572025-12-23. Service bulletin. ARMREST - REAR DOOR TRIM
1063432025-08-06. Service bulletin. HEADREST - SECOND ROW
S2324000003 REV.C2025-05-07. Service bulletin. "Heated Seats Turn off After Approximately 20 Minutes When Set to Max Setting"
S2123000084 REV.A2025-03-05. Service bulletin. 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
S23100000032025-01-07. Service bulletin. The customer may experience an airbag light on or seat belt chime when buckled.
1017902025-01-06. Service bulletin. BUCKLE ASSY - BUCKLE ASSYS/BELT
91004482024-12-05. Service bulletin. HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
S2423000041 REV.A2024-09-24. Service bulletin. 2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.