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Service bulletin PIT4911Y

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247685
Published by NHTSA2023-12-26
Manufacturer's numberPIT4911Y
Manufacturer's date2014-09-01
NHTSA componentEQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Navigation Radio, Radio, Human Machine Interface.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
BUICK ENCLAVE2014, 2015
BUICK ENCORE2014, 2015
BUICK LACROSSE2014, 2015
BUICK REGAL2014, 2015
BUICK VERANO2014, 2015
CADILLAC ATS2014, 2015
CADILLAC CTS2014, 2015
CADILLAC ELR2014, 2015
CADILLAC ESCALADE ESV2014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SRX2014, 2015
CHEVROLET CHEVEROLET SS2014 to 2015
CHEVROLET CITY EXPRESS2015
CHEVROLET COLORADO2015
CHEVROLET IMPALA2014, 2015
CHEVROLET MALIBU2014, 2015
CHEVROLET SILVERADO 15002014, 2015 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2014, 2015
CHEVROLET SPARK2014, 2015
CHEVROLET SUBURBAN2014, 2015
CHEVROLET TAHOE2014, 2015
CHEVROLET TRAVERSE2014, 2015
CHEVROLET VOLT2014, 2015
GMC CANYON2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V2670002018-04-26. EQUIPMENT
16V4220002016-06-10. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
16V2570002016-04-28. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
13V5440002015-10-30. EQUIPMENT:OTHER:LABELS
15V4160002015-06-30. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
15V1620002015-03-20. EQUIPMENT:OTHER:LABELS
20142742014-07-03. Accessories
14V4170002014-07-02. EQUIPMENT:ELECTRICAL
14V3450002014-06-18. EQUIPMENT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
20142162014-06-06. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PI0572B2024-05-06. Service bulletin. Information on COAX Repair Kit Availability.
PI0718B2024-04-29. Service bulletin. Audio System Speaker Rattle, Buzz Noise, Poor Sound
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-0522024-04-23. Service bulletin. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
PIP51312024-04-22. Service bulletin. Drive Unit Exchange Program.
PIP5129B2024-04-22. Service bulletin. Engine Exchange Program for 2014 Model Year Has Ended.
PIE02972024-04-15. Service bulletin. Engineering Information
PIC65412024-04-15. Service bulletin. This Preliminary information communicates to the technicians some additional diagnostic tips if they encounter a condition of a dead battery/parasitic drain.
PIT5448J2024-04-15. Service bulletin. This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.