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Service bulletin 14115A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10247316
Published by NHTSA2023-12-18
Manufacturer's number14115A
Manufacturer's date2014-07-01
NHTSA componentPOWER TRAIN; STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR; STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING

NHTSA's summary

Electric Power Steering Assist

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Transmission and driveline, Power steering

Vehicles listed
CHEVROLET COBALT2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET HHR2009, 2010
PONTIAC G42006
PONTIAC G52007, 2008, 2009, 2010
PONTIAC PURSUIT2005, 2006
PONTIAC PURSUIT2007 to 2009
SATURN ION2004, 2005, 2006, 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
14V1530002014-03-31. STEERING:ELECTRIC POWER ASSIST SYSTEM
10V0730002010-03-03. STEERING:ELECTRIC POWER ASSIST SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
12-02-32-002A2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section.
PIP4716F2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a short, sharp rattle noise from the front of the engine at start up. Technician may find Diagnostic Trouble Codes P0011 P0014 P0016 or P0017. Technician will need to inspect the engine belt. If the vehicle is equipped with a hydraulic power steering, technician will need to verify the power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct or vehicle does not have hydraulic steering, replace the engine belt. If the noise is still present and it is coming from the cam actuators they will need to be replaced.
G-2089392016-09-08. Service bulletin. 14119 - SPECIAL COVERAGE (MESSAGE ONLY - CUSTOMER LETTER MAILING NOTIFICATION). SOME 2006-2009 MODEL YEAR CHEVROLET HHR (NON-TURBO) AND 2003 MODEL YEAR SATURN ION VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER AND A CHIME SOUNDS TO INFORM THE DRIVER. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. DEALERS ARE TO REPLACE THE POWER STEERING MOTOR.
SB-16-NA-1092016-08-06. Service bulletin. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
SB-0000188787-A2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-101872010-08-26. Service bulletin. SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-POWER STEERING ASSIST. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST, WHICH COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. IF THE POWER STEERING ASSIST IS LOST, A CHIME WILL BE HEARD AND THE MESSAGE CENTER WILL DISPLAY A PWR STR WARNING MESSAGE. *PE UPDATED 06/18/2012 *JS
SB-06-02-32-013B2010-03-26. Service bulletin. SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE
SB-09-02-32-0022009-11-05. Service bulletin. CHEVROLET: THE POWER STEERING IS INOPERATIVE OR THE VEHICLE IS HARD TO TURN. THIS CONDITION MAY HAVE BEEN NOTICED IMMEDIATELY AFTER THE VEHICLE WAS JUMP STARTED. *PE
0602320022006-03-16. Service bulletin. NORMAL OPERATING CHARACTERISTICS OF ELECTRIC POWER STEERING (EPS) SYSTEM DURING EXTENDED LOCK-TO-LOCK (MAXIMUM STEERING WHEEL ROTATION) USAGE. *TT UPDATED 3/30/11. *PE