NHTSA recall 14V153000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V153000 |
| Manufacturer's number | N140115 |
| Manufacturer | General Motors LLC |
| Reported | 2014-03-31 |
| Owners notified | 2014-07-17 |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Units potentially affected | 1373177 |
| Report | Quarterly report 8, for 2016 quarter 2 |
|---|---|
| Filed with NHTSA | 2016-07-28 |
| Vehicles in the campaign | 1373177 |
| Reported remedied | 825020 (60%) |
| Reported unreachable | 39097 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
What can happen
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 CHEVROLET COBALT | Built 2010-02-26 to 2010-06-23. |
|---|---|
| 2009 CHEVROLET HHR | Built 2008-07-03 to 2009-06-18. |
| 2010 CHEVROLET HHR | Built 2009-04-20 to 2010-03-31. |
| 2004 CHEVROLET MALIBU | Built 2003-05-16 to 2004-06-11. |
| 2005 CHEVROLET MALIBU | Built 2004-03-30 to 2005-07-29. |
| 2006 CHEVROLET MALIBU | Built 2005-05-26 to 2006-03-31. |
| 2008 CHEVROLET MALIBU | Built 2007-10-01 to 2008-06-27. |
| 2009 CHEVROLET MALIBU | Built 2008-04-22 to 2008-06-27. |
| 2004 CHEVROLET MALIBU MAXX | Built 2003-06-25 to 2004-06-11. Listed as a series or trim of this model. |
| 2005 CHEVROLET MALIBU MAXX | Built 2004-03-31 to 2005-07-29. Listed as a series or trim of this model. |
| 2006 CHEVROLET MALIBU MAXX | Built 2005-05-24 to 2006-03-31. Listed as a series or trim of this model. |
| 2005 PONTIAC G6 | Built 2004-05-26 to 2005-04-01. |
| 2006 PONTIAC G6 | Built 2005-01-11 to 2006-03-31. |
| 2008 PONTIAC G6 | Built 2007-10-02 to 2008-06-13. |
| 2009 PONTIAC G6 | Built 2008-04-16 to 2008-06-27. |
| 2008 SATURN AURA | Built 2007-10-02 to 2008-06-27. |
| 2009 SATURN AURA | Built 2008-04-22 to 2008-06-28. |
| 2004 SATURN ION | Built 2003-04-29 to 2004-08-07. |
| 2005 SATURN ION | Built 2004-04-27 to 2005-06-06. |
| 2006 SATURN ION | Built 2005-04-13 to 2006-05-05. |
| 2007 SATURN ION | Built 2006-04-05 to 2007-03-28. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as EA11014
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| EA11014 | Engineering analysis, opened 2011-09-29, closed 2014-04-15. Electric Power Steering Failure. STEERING:ELECTRIC POWER ASSIST SYSTEM. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 14115A | 2023-12-18. Service bulletin. Electric Power Steering Assist |
|---|---|
| PI0800A | 2018-05-21. Service bulletin. This preliminary informational bulletin provides a procedure to reprogram the electronic power steering control module for comments regarding a indicator lamp illuminated and DTC C0544 and U0415 set. |
| 12-02-32-002A | 2018-04-23. Service bulletin. This technical bulletin provides a revision for 12-02-32-002 to add the 2013-2014 model years, add noise as a possible condition and add a Note in the Instructions section. |
| PIP4716F | 2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a short, sharp rattle noise from the front of the engine at start up. Technician may find Diagnostic Trouble Codes P0011 P0014 P0016 or P0017. Technician will need to inspect the engine belt. If the vehicle is equipped with a hydraulic power steering, technician will need to verify the power steering pulley outer edge is aligned flush with shaft and repair as needed. If pulley alignment is correct or vehicle does not have hydraulic steering, replace the engine belt. If the noise is still present and it is coming from the cam actuators they will need to be replaced. |
| 15356 | 2017-01-30. Service bulletin. 15356 - SPECIAL COVERAGE. ON SOME 2007-2012 MODEL YEAR CHEVROLET MALIBU, PONTIAC G6, AND SATURN AURA VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING ASSIST (EPS), THE STEERING COLUMN TORQUE SENSOR OR THE EPS MOTOR/CONTROLLER MAY CAUSE THE VEHICLE TO SUDDENLY LOSE EPS. IF THE VEHICLE LOSES EPS, THE VEHICLE’S DRIVER INFORMATION CENTER WILL DISPLAY A WARNING MESSAGE AND A WARNING CHIME WILL BE HEARD. THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, WHICH REQUIRES GREATER DRIVER EFFORT TO OPERATE AT LOW VEHICLE SPEEDS. DEALERS ARE TO REPLACE THE STEERING COLUMN TORQUE SENSOR OR EPS MOTOR/CONTROLLER BASED ON DTC. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. |
| G-208939 | 2016-09-08. Service bulletin. 14119 - SPECIAL COVERAGE (MESSAGE ONLY - CUSTOMER LETTER MAILING NOTIFICATION). SOME 2006-2009 MODEL YEAR CHEVROLET HHR (NON-TURBO) AND 2003 MODEL YEAR SATURN ION VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A MESSAGE IS DISPLAYED ON THE DRIVER INFORMATION CENTER AND A CHIME SOUNDS TO INFORM THE DRIVER. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. DEALERS ARE TO REPLACE THE POWER STEERING MOTOR. |
| SB-16-NA-109 | 2016-08-06. Service bulletin. "THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." |
| 14118 | 2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| 14117 | 2016-05-23. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
| SB-0000188787-A | 2016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.