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Service bulletin TSB 23-2258

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10241529
Published by NHTSA2023-09-01
Manufacturer's numberTSB 23-2258
Manufacturer's date2023-08-16
NHTSA componentVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM

NHTSA's summary

Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB and replace fuse F2 in the new BJB with the listed service replacement part.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
FORD E-1502021 to 2023
FORD E-2502021 to 2023
FORD E-3502021, 2022, 2023
FORD E-4502021, 2022, 2023

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20201262020-03-24. Electrical
20V1750002020-03-23. ELECTRONIC STABILITY CONTROL (ESC); ELECTRICAL SYSTEM:WIRING; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM 546012026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
25H052025-12-03. Other. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
TSB 25-23482025-07-30. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0128, P0420, and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-23222025-07-24. Service bulletin. This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
22N152024-02-01. Service bulletin. Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Addinf owner letters. First part submitted 01/02/24
TSB 23-22882024-01-04. Service bulletin. This article supersedes TSB 23-2258 to update the Parts List, TSB Issue, and Service Procedure. Some 2021-2023 E-Series vehicles may exhibit a lack of air flow due to an inoperative heating, ventilation, and air conditioning (HVAC) blower motor. This may be due to a damaged fuse F2 (50A) in the battery junction box (BJB). To correct the condition, replace the BJB, pigtail connector, and replace fuse F2 in the new BJB with the listed service replacement part.
SSM 512102022-11-30. Service bulletin. Some 2020-2022 F53 Motorhome built on or before 06-Oct-2022 and 2021-2022 E-Series vehicles built on or before 09-Mar-2021 may exhibit a Service AdvanceTrac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperative. To correct the condition, reprogram the ABS module using the latest software level of the Integrated Diagnostic System (IDS). For claiming, use causal part number 2C219 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 509742022-08-02. Service bulletin. Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 508042022-06-01. Service bulletin. Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
SSM 496922021-03-31. Service bulletin. Some 2021-2022 E-Series vehicles built on or before 09-Mar-2021 may exhibit a Service Advance Trac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperable. To correct the condition, reprogram the ABS module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 2C215 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.