Service bulletin 0809921
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10221336 |
| Published by NHTSA | 2022-09-26 |
| Manufacturer's number | 0809921 |
| Manufacturer's date | 2021-06-19 |
| NHTSA component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
NHTSA's summary
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| CHRYSLER 300 | 2018, 2019, 2020 |
|---|---|
| DODGE CHALLENGER | 2018, 2019, 2020 |
| DODGE CHARGER | 2018, 2019, 2020 |
| DODGE DURANGO | 2018, 2019, 2020 |
| JEEP CHEROKEE | 2019, 2020 |
| JEEP COMPASS | 2018, 2019, 2020 |
| JEEP GRAND CHEROKEE | 2018 |
| JEEP RENEGADE | 2018, 2019, 2020 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2018593 | 2018-10-29. Accessories |
|---|---|
| 18V759000 | 2018-10-29. EQUIPMENT:ACCESSORY:FLOOR MAT |
| 2018396 | 2018-07-27. Accessories |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S238A000028 | 2024-03-18. Service bulletin. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently |
|---|---|
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| S2308000020 | 2024-01-02. Service bulletin. ACC/FCW Limited Functionality Clean Windshield Message Displayed In The IPC. FCW Warning Light ON, DTC C14A5-68, C14A5-97 |
| 9100263 | 2023-12-18. Service bulletin. Dynamic Sensor Prior to replacing this part, please ensure all the pre-diagnostic & diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A-28, U0125-00, or C006A-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal & installation guidance called out in the service manual before replacement. |
| 93120 | 2023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | 2023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| ZD7 | 2023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update |
| 9100196 | 2023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 0814023 | 2023-08-21. Service bulletin. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023. |