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Service bulletin 9003999

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10220019
Published by NHTSA2022-09-15
Manufacturer's number9003999
Manufacturer's date2019-11-27
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER PACIFICA2018, 2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
19V8860002019-12-12. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
18V3950002018-06-14. EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S248A0000012024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
91002762024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
931202023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
ZD72023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update
91001962023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
ReferenceZD72023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
S238A0000242023-07-31. Service bulletin. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
BulletinA2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update
908802023-07-31. Service bulletin. Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative