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Service bulletin 21-018-14 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10217703
Published by NHTSA2022-08-15
Manufacturer's number21-018-14 REV. A
Manufacturer's date2014-07-09
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN

NHTSA's summary

Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. NOTE: Vehicles that are being updated from TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682235$$AN or 682354$$AN may result in undesirable shift quality. Diagnostic Trouble Code (DTC) robustness improvements are included in this software release. These improvements apply to the following DTC?s: ? P072F- Stuck in Gear 4 ? P076F- Gear 7 shift incorrect ratio ? P0810- Clutch position control error ? P1CC9- Unable to engage gear ? P0734- Gear 4 shift incorrect ratio ? P061B- Internal control module torque calculation performance NOTE: Diagnostic Trouble Code (DTC) robustness improvements were included in TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number). Standard diagnostic trouble shooting procedures should be followed for any vehicle equipped with TCM software p/n 682235$$AN or 682354$$AN exhibiting any of the previous codes. Transmission shift improvements are included in this software release. These improvements apply to the following: ? Garage shifts (Park to Reverse or Drive). ? Coastdown shift quality. ? Shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline

Trouble codes named

P061B, P072F, P0734, P076F, P0810, P1CC9

Vehicles listed
JEEP CHEROKEE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V3380002023-05-11. STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
20202612020-06-12. Powertrain
20V3430002020-06-11. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
20192982019-06-14. Powertrain
19V4470002019-06-13. POWER TRAIN:AUTOMATIC TRANSMISSION
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
20163612016-07-13. Powertrain
16V5290002016-07-12. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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S1408000384 REV.F2024-07-02. Service bulletin. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
S14080003842024-03-18. Service bulletin. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
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