Service bulletin Customer Satisfa
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10212366 |
| Published by NHTSA | 2022-05-31 |
| Manufacturer's number | Customer Satisfa |
| Manufacturer's date | 2022-03-18 |
| NHTSA component | EQUIPMENT:APPLIANCE:AIR CONDITIONER |
NHTSA's summary
Customer Satisfaction Notification Z33 Heating Ventilation AC Module
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Heating and air conditioning
| JEEP GRAND CHEROKEE | 2021 |
|---|---|
| JEEP GRAND CHEROKEE 4XE | 2022 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V083000 | 2025-02-13. EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION:DISPLAY FUNCTION |
|---|---|
| 2024098 | 2024-02-15. Heater And Defroster |
| 24V111000 | 2024-02-15. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| 23V336000 | 2023-05-11. EQUIPMENT:OTHER:LABELS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 0800624A | 2024-03-18. Service bulletin. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB. |
|---|---|
| 0801224 | 2024-03-18. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software. |
| 9100287 | 2024-03-18. Service bulletin. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014 |
| 0824523 | 2024-01-16. Service bulletin. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023. |
| S238A000058 | 2024-01-16. Service bulletin. Radio Navigation Displays Message ?No Maps Available? |
| S238A000055 | 2024-01-16. Service bulletin. Audio Muted During A CarPlay Or Android Auto Phone Call |
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| S2108000249 | 2024-01-02. Service bulletin. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable |
| 0823023 | 2023-12-18. Service bulletin. Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023. |
| S238A000026 | 2023-12-18. Service bulletin. Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times |