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Service bulletin M310115

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10200252
Published by NHTSA2021-08-09
Manufacturer's numberM310115
Manufacturer's date2021-06-01
NHTSA componentEQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Steering

Vehicles listed
BMW 228I2020, 2021
BMW M235I2020, 2021
MINI CLUBMAN2017
MINI COOPER2014 to 2021
MINI COOPER S2014 to 2017
MINI COOPER S2019 to 2021
MINI COOPER SE2021
MINI JCW CONVERTIBLE2018
MINI JCW CONVERTIBLE2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B6105242024-02-01. Service bulletin. The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 â“ âHU-H: Resetâ will be stored in the HU-H3.
B3601212024-02-01. Service bulletin. At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
B6121232023-12-06. Service bulletin. The steering wheel heating takes a long time to achieve the desired temperature.
B6528232023-10-01. Service bulletin. Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)
B1203232023-07-24. Service bulletin. BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
B8414222023-05-01. Service bulletin. Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B8408222023-05-01. Service bulletin. The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
B6516232023-05-01. Service bulletin. Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
B8414222023-01-30. Service bulletin. Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
B6516222022-12-19. Service bulletin. The Sirius(r) Satellite Radio is inoperative.