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Service bulletin ITB13-008B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10199137
Published by NHTSA2021-07-10
Manufacturer's numberITB13-008B
Manufacturer's date2021-06-09
NHTSA componentPOWER TRAIN

NHTSA's summary

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline

Vehicles listed
INFINITI EX352009, 2010, 2011, 2012, 2013
INFINITI EX372010 to 2013
INFINITI FX352009, 2010
INFINITI FX352011
INFINITI FX352012
INFINITI FX352013
INFINITI FX372010 to 2012
INFINITI FX372013
INFINITI FX502009, 2010, 2011, 2012, 2013
INFINITI G252011, 2012
INFINITI G372009, 2010, 2011, 2012, 2013
INFINITI JX352013
INFINITI M35 HYBRID2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
INFINITI M372011, 2012, 2013
INFINITI M562011, 2012, 2013
INFINITI Q402015
INFINITI Q502016, 2017, 2018, 2019, 2020, 2021
INFINITI Q602014, 2015
INFINITI Q602016
INFINITI Q602017, 2018, 2019, 2020, 2021
INFINITI Q702014, 2015, 2016, 2017, 2018, 2019
INFINITI Q70 HYBRID2014, 2015, 2016, 2017, 2018 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX502014, 2015, 2016, 2017
INFINITI QX502018
INFINITI QX502019, 2020, 2021
INFINITI QX562011, 2012, 2013
INFINITI QX602014, 2015, 2016, 2017, 2018, 2019, 2020
INFINITI QX60 HYBRID2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
INFINITI QX702014, 2015, 2016, 2017
INFINITI QX802014, 2015, 2016, 2017, 2018, 2019, 2020, 2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20243622024-06-21. Powertrain
24V4700002024-06-21. POWER TRAIN:DRIVELINE:DRIVESHAFT
20216132021-10-05. Powertrain
20206012020-12-08. Powertrain
20V7550002020-12-07. POWER TRAIN:DRIVELINE:DRIVESHAFT
20163582016-07-11. Powertrain
20144152014-09-23. Powertrain
14V5820002014-09-22. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB24-0012024-03-08. Service bulletin. ENGINE SUPPORT TOOLS SERVICE INFORMATION A new Engine Support Tool, Engine Support Bracket, and CVT Transmission Jack Adapter are now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools: • Front Wheel Drive (FWD) – pages 4 - 25 • All Wheel Drive (AWD) – pages 26 - 52
ITB21-023B2024-01-09. Service bulletin. TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001E2024-01-09. Service bulletin. FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-0222023-08-08. Service bulletin. DTC P0744 STORED IN THE TCM IF YOU CONFIRM DTC P0744 (TORQUE CONVERTER) is stored as PAST or CURRENT in the TCM. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the TCM.
ITB13-055D2023-05-24. Service bulletin. CVT/TCM CALIBRATION DATA “WRITE” PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D2023-04-04. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-0412022-12-06. Service bulletin. DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. • If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. • If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.
ITB22-0392022-12-06. Service bulletin. VIBRATION DURING LIGHT OR MODERATE THROTTLE INPUT IF YOU CONFIRM A vibration during light or moderate throttle input between 20 – 40 mph, OR RPM flare / slip feeling / vibration during or immediately after a 2 – 3 upshift or 3 – 4 upshift with light or moderate throttle input. ACTION Replace the Torque Converter.
ITB12-072I2022-12-06. Service bulletin. ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C2022-10-07. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.