Service bulletin NTB13109A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10192491
Published by NHTSA	2021-05-10
Manufacturer's number	NTB13109A
Manufacturer's date	2014-12-15
NHTSA component	STRUCTURE

NHTSA's summary

SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. - One (1) Intelligent Key Is Lost ----- Page 2 - Two (2) Intelligent Keys Are Lost ----- Page 3 See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NISSAN ALTIMA	2013, 2014, 2015
NISSAN PATHFINDER	2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2022313	2022-06-14. Structure
2020242	2020-05-29. Structure
2018732	2018-12-21. Structure
18V915000	2018-12-19. STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2017030	2017-01-19. Structure
2015083	2015-02-25. Structure
15V033000	2015-01-26. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
2014401	2014-09-15. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB09-063C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C	2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB13-028H	2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J	2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-028	2021-05-24. Service bulletin. Intelligent key buttons inoperative
PC324	2021-05-10. Service bulletin. Nissan is conducting a Dealer Inventory Service Action to replace the Occupant Classification System (OCS) Control Unit on 41 certain specific 2015 Nissan Altima vehicles currently in dealer inventory.
NTB14060A	2021-05-10. Service bulletin. SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal operation. The mount has also been designed with built in free-play that is normal. Under normal driving conditions: * A "thunk" noise may be heard on the first acceleration of the day. And * Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: * If it has free play or a "single event" thunk sound on the first acceleration of the day. This is considered a normal characteristic of this type of engine mount. * If a shift shock condition is present when shifting from park into gear or between any combination of gears. This condition is due to transmissions line pressures and not movement of the mount. NOTE: Refer to the Electronic Service Manual section TM - Transaxle & Transmission for further diagnostic information on shift shock. See this bulletin for further details.
PC320	2021-05-10. Service bulletin. Nissan is conducting a dealer inventory service action to correct the torque on the left front door switch bolt on 90 specific 2015 Altima, 2015 LEAF, and 2014 Maxima vehicles identified in SERVICE COMM.
NTB14016A	2021-05-10. Service bulletin. IF YOU CONFIRM A squeaking/ticking noise is coming from the Headliner between the Moonroof and B-pillar area shown in Figure A. * Can occur on rough roads or during conditions that cause body flex such as when entering or exiting a sloped driveway. ACTION Remove Moonroof brackets and apply UHMW tape, from Squeak and Rattle kit J-50397 (part # J-50397-15), to the bracket. Please see this bulletin for further details.