Service bulletin ITB14037
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10192414 |
| Published by NHTSA | 2021-05-10 |
| Manufacturer's number | ITB14037 |
| Manufacturer's date | 2014-08-01 |
| NHTSA component | POWER TRAIN |
NHTSA's summary
IF YOU CONFIRM: A delay or harsh engagement into reverse is present. ACTION: 1. Refer to step 20 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2 If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Transmission and driveline
| INFINITI M | 2012 |
|---|---|
| INFINITI M35 HYBRID | 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| INFINITI M37 HYBRID | 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
| INFINITI M56 HYBRID | 2012, 2013 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2024362 | 2024-06-21. Powertrain |
|---|---|
| 24V470000 | 2024-06-21. POWER TRAIN:DRIVELINE:DRIVESHAFT |
| 2020601 | 2020-12-08. Powertrain |
| 20V755000 | 2020-12-07. POWER TRAIN:DRIVELINE:DRIVESHAFT |
| 2016358 | 2016-07-11. Powertrain |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| ITB13-008D | 2023-04-04. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
|---|---|
| ITB13-008C | 2022-10-07. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB13-008B | 2021-07-10. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| ITB18-034 | 2018-12-03. Service bulletin. TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON. |
| ITB-12-021-A | 2012-06-05. Service bulletin. INFINITI: VEHICLE EXPERIENCING HESITATION OR LAGGING AFTER COASTING, WHEN COMING TO A STOP HARSHER DOWNSHIFTS, AND REVVING OF ENGINE FROM HEAVY TO MODERATE BRAKING. *PE |