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Service bulletin ITB13003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192128
Published by NHTSA2021-05-10
Manufacturer's numberITB13003
Manufacturer's date2013-02-21
NHTSA componentSUSPENSION

NHTSA's summary

SERVICE INFORMATION When the fluid of an applied vehicle's transfer assembly is being "topped off" or refilled for any reason, use only Genuine NISSAN Transfer Fluid (P/N 999MP-TF0870P). Using transfer fluid other than Genuine NISSAN Transfer Fluid or its equivalent will damage the transfer, which is not covered by the INFINITI new vehicle limited warranty. Order this item through the Infiniti Maintenance Advantage program: Phone: 877-INF-IMA1 (877-463-4621), order online via the link on www.NNAnet.com>Workspace tab>Parts and Service Section>Click on "Maintenance Advantage", or order direct at www.nissantire.com. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
INFINITI QX562011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB12041C2021-05-10. Service bulletin. SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
ITB00024F2021-05-10. Service bulletin. SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
ITB99001A2021-05-10. Service bulletin. SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
ITB13-008a2020-02-07. Service bulletin. CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-0182017-08-01. Service bulletin. BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.