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Service bulletin NTB11012B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10192127
Published by NHTSA2021-05-10
Manufacturer's numberNTB11012B
Manufacturer's date2013-02-15
NHTSA componentSTRUCTURE

NHTSA's summary

SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NISSAN 350Z2007, 2008, 2009
NISSAN 370Z2009, 2010, 2011, 2012, 2013
NISSAN ALTIMA2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN ARMADA2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN CUBE2009, 2010, 2011, 2012, 2013
NISSAN FRONTIER2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN GT-R2009, 2010, 2011, 2012, 2013, 2014
NISSAN JUKE2011, 2012, 2013
NISSAN LEAF2011, 2012, 2013
NISSAN MAXIMA2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN MURANO2007
NISSAN MURANO2009, 2010, 2011, 2012, 2013, 2014
NISSAN NV2012, 2013
NISSAN PATHFINDER2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN QUEST2007, 2008, 2009
NISSAN QUEST2011, 2012, 2013
NISSAN ROGUE2008, 2009, 2010, 2011, 2012, 2013
NISSAN SENTRA2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN TITAN2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN VERSA2007, 2008, 2009, 2010, 2011, 2012, 2013
NISSAN XTERRA2007, 2008, 2009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20223132022-06-14. Structure
20202422020-05-29. Structure
20150832015-02-25. Structure
15V0330002015-01-26. STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
20144012014-09-15. Structure
10V1930002010-05-07. STRUCTURE
09V0060002009-01-09. STRUCTURE:BODY:DOOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
ITB09-063C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
PC926 04-08 Maxi2023-12-08. Service bulletin. Expiration Notification - Maxima/Altima Floor Pan ***** Dealer Announcement ***** On October 28, 2022, in connection with the court-approved settlement of class action litigation filed in Missouri, Nissan launched a Voluntary Service Campaign (VSC) on 36,858 specific model year 2002-2006 Nissan Altima and 2004-2008 Nissan Maxima vehicles to inspect, and if necessary, repair for front floor pan corrosion. Per the terms of the settlement, the VSC expired on November 1, 2023. This Voluntary Service Campaign and customer reimbursement for these repairs will no longer be available after November 1, 2023. ***** What Dealers Should Do ***** 1. Service Comm will deactivate PC926 on any unrepaired VINs on November 1, 2023. No further dealer action is required.
NTB22-095A2023-12-08. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2002-2006 ALTIMA AND 2004-2008 MAXIMA; FLOOR PAN Voluntary Service Campaign ID # PC926 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC926. • Discard all previous versions of NTB22-095.
NTB14-007D2023-09-08. Service bulletin. CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-070A2023-03-07. Service bulletin. 2007-2010 SENTRA; REAR SPOILER KIT INSTALLATION INSTRUCTIONS This bulletin is no longer active. Please discard previous versions of NTB09-070.
PC926 04-08 Maxi2022-11-12. Service bulletin. Maxima/Altima Floor Pan Voluntary Service Campaign ***** Dealer Announcement ***** Nissan is conducting a Voluntary Service Campaign (VSC) on 36,858 specific model year 2002-2006 Nissan Altima and 2004-2008 Nissan Maxima vehicles due to possibility of moisture becoming trapped in the floor pans potentially resulting in corrosion to support the settlement approved by the court presiding over a class action lawsuit filed in Missouri. Dealers will inspect the Class Vehicle for front floor pan corrosion. If corrosion is present the dealer will repair the front floor pan(s). Nissan is not responsible for unrelated repairs that may be needed or detected during the inspection, including for vehicle corrosion to areas other than the front floor pan. The class action settlement administrator will notify potential class members of approval of the settlement terms no later than November 30, 2022. Inspection for the front floor pan for corrosion must occur by November 1, 2023. Nissan will provide a one-time diagnosis and a potential repair of approved vehicles from October 31, 2022 to November 1, 2023 under the Voluntary Service Campaign.