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Service bulletin PC800 2021 Altim

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10191986
Published by NHTSA2021-05-08
Manufacturer's numberPC800 2021 Altim
Manufacturer's date2021-03-26
NHTSA componentSTRUCTURE

NHTSA's summary

Moonroof Inspection Dealer Inventory *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect the moonroof on 2,048 specific 2021 Altima vehicles identified in Service Comm. The moonroof of subject vehicles may be under-flush to the body causing the potential for water leak or wind noise. The D-ring may be mis-set causing the roof to bow in the center line area. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History – Open Campaigns I.D. PC800 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this Quality Action. 3. Use the attached procedure to inspect vehicles affected by this quality action. • If the inspection results indicate that the moonroof is “Good”, no further action is needed. • File a claim for the inspection, and release the vehicle for sale. • If the inspection results indicate that the moonroof is “No Good”, do not submit a warranty claim, provide the requested information in an email to nnafqasupport@nissan-usa.com and HOLD the vehicle until further notice. • Nissan FQA will review the E-mail submission to confirm and provide the dealer with next steps within 2-business days.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
NISSAN ALTIMA2021

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
NTB09-131C2026-04-29. Service bulletin. CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
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NTB22-104A2024-06-13. Service bulletin. DIAGNOSING DOOR LOCK OPERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-010C2023-03-07. Service bulletin. WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H2023-03-07. Service bulletin. REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081J2023-03-07. Service bulletin. WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB22-1042023-01-10. Service bulletin. DIAGNOSING DOOR LOCK OPERATION SERVICE INFORMATION If a customer describes a concern of a door not opening and/or unlocking properly, on any of the APPLIED VEHICLES, use the Questions for the Customer below to help reproduce the concern, and then follow the SERVICE PROCEDURE starting on page 2 to determine if the Door Lock should be replaced. • Do not replace a Door Lock unless instructed to by the SERVICE PROCEDURE. Questions for the Customer: • When did you first notice the issue? • Is it consistent or intermittent? • Under what conditions does it occur? • Does it seem more likely to happen to a specific passenger/person in your family? • Has there been any change to the issue since it first began?