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Service bulletin 17-NA-320

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10190309
Published by NHTSA2021-04-15
Manufacturer's number17-NA-320
Manufacturer's date2017-10-01
NHTSA componentEQUIPMENT; STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR; LATCHES/LOCKS/LINKAGES:DOORS:LOCK

NHTSA's summary

Condition Information on Outside Door Handle or Lock Cylinder Cover Loose, Falling Off Some customers may comment on any of the following: • Outside door handle loose. • Outside door handle pulls out of door. • Outside door handle fell off. • Outside door handle lock cylinder cover fell off. • Outside door handle lock cylinder cover loose. Cause The cause of the condition may be either of the following issues: 1. Door handle bracket fracture due to the door lock cylinder cover assembly not being fully seated during assembly. 2. Fastener not being torqued to proper specification.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Latches and locks

Vehicles listed
BUICK ENCLAVE2018
BUICK ENVISION2016, 2017, 2018
BUICK LACROSSE2017, 2018
CHEVROLET BOLT EV2017, 2018
CHEVROLET CRUZE2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V8450002023-12-14. SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
22V9300002022-12-15. SEAT BELTS:PRETENSIONER; STRUCTURE:BODY:ROOF AND PILLARS
20216312021-10-14. Accessories
17V4120002017-06-29. STRUCTURE
17V4040002017-06-27. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
16V5160002016-07-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-0032025-04-15. Service bulletin. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-2442025-02-12. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-2442024-11-13. Service bulletin. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-1642024-09-12. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)
22-NA-2442024-05-30. Warranty extension. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
20-NA-1322024-04-23. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.