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Service bulletin 23-NA-164

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id11007724
Published by NHTSA2024-09-12
Manufacturer's number23-NA-164
Manufacturer's date2024-08-14
NHTSA componentSTRUCTURE:BODY; ENGINE; ELECTRICAL SYSTEM

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Electrical system, Engine

Vehicles listed
BUICK ENCLAVE2018, 2019, 2020, 2021, 2022, 2023, 2024
BUICK ENVISION2019, 2020
CADILLAC XT52018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
CADILLAC XT62020, 2021, 2022, 2023, 2024, 2025
CHEVROLET BLAZER2019, 2020, 2021, 2022, 2023, 2024
CHEVROLET EQUINOX2018, 2019, 2020, 2021, 2022
CHEVROLET MALIBU2019, 2020, 2021, 2022
CHEVROLET TRAVERSE2018, 2019, 2020, 2021, 2022, 2023, 2024
GMC ACADIA2019, 2020, 2021, 2022, 2023
GMC TERRAIN2018, 2019, 2020, 2021, 2022

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
24V4590002024-06-20. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
24V3200002024-05-09. ELECTRICAL SYSTEM:PROPULSION SYSTEM; ELECTRICAL SYSTEM:WIRING
23V8690002023-12-21. STRUCTURE:BODY:DOOR
20235492023-10-12. Structure
20227112022-12-14. Structure
22V9230002022-12-14. STRUCTURE:FRAME AND MEMBERS
20216362021-10-18. Structure
20194512019-09-06. Structure
19V6430002019-09-06. STRUCTURE:FRAME AND MEMBERS
18V2520002018-04-19. STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT; VISIBILITY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
N262570770-032026-10-16. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
N262570770-022026-09-25. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
N262570770-012026-09-18. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
N2625707702026-09-15. Service campaign. Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.
N262546590-012026-07-15. Service campaign. Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This special coverage covers the condition described above for a period of 5 years or 60,000 miles (100,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after July 14, 2026, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to July 14, 2026, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to remove the inlet hose and replace the seal. The repairs will be made at no charge to the customer.
N242468490-022026-05-28. Service campaign. Certain vehicles may have missing cavity plugs from the rear chassis harness electrical connector. Dealers are to inspect the rear chassis harness and replace missing harness plugs as necessary.
N2525314502026-03-11. Service bulletin. Certain vehicles listed above may have a condition in which the sealer bead is missing on the right-side rear wheelhouse. Dealers will install the sealer.
24-NA-2722025-12-03. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Park Assist False Alerts on Z71 Traverse.
00-06-01-026R2025-12-03. Service bulletin. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
24-NA-1662025-12-02. Service bulletin. This technical bulletin provides repair information to correct a customer concern of DTC C1171 C1172 C1173 C1174 Tire Pressure Monitor Sensor Unable to Relearn Ethernet Cable Overlay for TCP OnStar Module.