Service bulletin G-15-12-01 R02
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10179064 |
| Published by NHTSA | 2020-09-01 |
| Manufacturer's number | G-15-12-01 R02 |
| Manufacturer's date | 2016-01-15 |
| NHTSA component | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
NHTSA's summary
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty – PCDX.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Labels and manuals
| GEM E2 | 2016 to 2018 |
|---|---|
| GEM E4 | 2016 to 2018 |
| GEM E6 | 2016 to 2018 |
| GEM EL | 2016 |
| GEM ELXD | 2016 to 2018 |
| POLARIS RZR | 2017 |
| POLARIS SLINGSHOT | 2016 to 2019 |
| POLARIS SLINGSHOT SL | 2020 |
| VICTORY CROSS COUNTRY | 2016, 2017 |
| VICTORY CROSS COUNTRY TOUR | 2016, 2017 |
| VICTORY CROSS ROADS | 2016 |
| VICTORY CROSS ROADS | 2017 |
| VICTORY HAMMER | 2017 |
| VICTORY HARDBALL | 2016 to 2017 |
| VICTORY MAGNUM | 2016, 2017 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| G-16-11-01 | 2020-09-01. Service bulletin. Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage. |
|---|---|
| G-15-12-01 R03 | 2020-09-01. Service bulletin. There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application. |
| G-15-12-01 R01 | 2020-09-01. Service bulletin. This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training. |
| SAF-16-01 | 2020-09-01. Service bulletin. A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications. |
| V-15-08-01 | 2020-08-31. Service bulletin. This Voice of Victory has been released to clearly define Victory Motorcycle’s expectations when filing a warranty claim related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication. |
| VSA-17-01 | 2020-08-28. Service bulletin. Victory has determined that some Victory Octane Motorcycles could develop a slow crank or no start situation due to a starter that was potentially manufactured with a defect. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycles. |
| VSA-15-01 R02 | 2020-08-28. Service bulletin. Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle. |
| V-17-02 | 2020-08-28. Service bulletin. Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage. |
| V-17-01 | 2020-08-28. Service bulletin. Victory engineering has determined that some 2017 Cross Country Tour models may experience poor audio quality or connectivity issues when playback is performed through a device connected via USB. Affected motorcycles were assembled using a longer USB harness, necessary to reach the lower fairing compartment found on Cross Country Tour models. This additional length creates resistance which may impact USB sound quality. |