Service bulletin VSA-15-01 R02
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10178934 |
| Published by NHTSA | 2020-08-28 |
| Manufacturer's number | VSA-15-01 R02 |
| Manufacturer's date | 2016-03-23 |
| NHTSA component | EQUIPMENT; LATCHES/LOCKS/LINKAGES |
NHTSA's summary
Victory Motorcycle has learned that a potential issue may exist in some 2010-2016 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Latches and locks
| VICTORY CROSS COUNTRY | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
|---|---|
| VICTORY CROSS ROADS | 2010, 2011, 2012, 2013, 2014, 2015, 2016 |
| VICTORY HARDBALL | 2010 to 2016 |
| VICTORY MAGNUM | 2010 to 2014 |
| VICTORY MAGNUM | 2015, 2016 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 12V457000 | 2012-09-18. EQUIPMENT |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| G-15-12-01 R03 | 2020-09-01. Service bulletin. There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application. |
|---|---|
| G-15-12-01 R02 | 2020-09-01. Service bulletin. PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty – PCDX. |
| G-15-12-01 R01 | 2020-09-01. Service bulletin. This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training. |
| SAF-16-01 | 2020-09-01. Service bulletin. A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications. |
| V-15-08-01 | 2020-08-31. Service bulletin. This Voice of Victory has been released to clearly define Victory Motorcycle’s expectations when filing a warranty claim related to shipping and/or concealed crate damage. In the event that damage occurs during the shipping process, or that damage is concealed under the shipping bag, it is critical to adhere to the claim steps outlined in this communication. |
| VSA-15-01 R01 | 2020-08-28. Service bulletin. Victory Motorcycle has learned that a potential issue may exist in some 2010-2015 Victory Cross Country / Cross Roads / Magnum / Hard-Ball saddlebag lock assemblies. This Service Advisory has been released to communicate a process which enables dealers to assist customers and repair qualified motorcycles without requiring pre-authorization from Victory Motorcycle. |
| V-17-02 | 2020-08-28. Service bulletin. Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic converter temperatures causing the retention clip securing the rear brake line to melt. In extreme cases, the retention clip may melt onto the catalytic converter, and increasing the risk of brake line damage. |
| V-15-03 R01 | 2020-08-28. Service bulletin. Victory has determined that some 2015 Victory motorcycle models, designated for sale in the State of California, may not meet emission control standards set forth by the California Air Resource Board (CARB). Some 2015 Victory motorcycles, equipped with California emission control components, may not effectively utilize stored fuel vapor from the charcoal canister. Victory has developed an updated Idle Air Control distribution hose which enables the engine to draw fuel vapor from the charcoal canister into both front and rear cylinders resulting in more complete utilization of stored fuel vapor. The ECM software must also be updated. |
| TSB-V-14-03A/B | 2015-01-30. Service bulletin. VICTORY MC: AT TIME OF MANUFACTURED, DETENT ARM RETURN SPRING OF THE SHIFT RATCHET ASSEMBLIES, WAS INCORRECTLY INSTALLED, AND UNEXPECTEDLY CHANGE GEARS OR WILL DROP OUT OF GEAR, CAUSING CONTROL LOST OF MOTORCYCLE. MODEL YEAR 2015. *PE |
| TSB-V-14-01 | 2014-08-06. Service bulletin. VICTORY MC: A DEFECT IN CHASSIS MOUNTING POINT, MAY CRACK WHEN USED WITH ACCESSORY LUGGAGE RACK OF PASSENGER BACKREST AND WOULD LOSE SUPPORT FOR PASSENGER TO REMAIN ON MOTORCYCLE. *PE |