Service bulletin 08-037-20 REV. A
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10178701 |
| Published by NHTSA | 2020-08-24 |
| Manufacturer's number | 08-037-20 REV. A |
| Manufacturer's date | 2020-07-25 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:. UAV radios - 34.2. UCV radios - 30.21. Customers may experience one or more of the following:Speaker crackling noise on non amplified vehicles (UAV Only). Active call not transferred to vehicle Bluetooth® (UAV Only). Voice Recognition (VR) not understanding commands to switch sources (UAV Only). Bluetooth phonebook not available (UAV Only). "Setting" button removed after ignition cycle (UAV Only). Coolant temperature value incorrect (UAV Only). Speaker crackling noise.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories
| JEEP GRAND CHEROKEE | 2019, 2020 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| S248A000001 | 2024-03-18. Service bulletin. SOS and Assistance Call Not Working After Radio Exchange Unit Installed |
|---|---|
| 9100276 | 2024-01-16. Service bulletin. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair. |
| 93120 | 2023-10-02. Service bulletin. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC |
| 93023 | 2023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) |
| ZD7 | 2023-09-25. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software update |
| 9100196 | 2023-09-25. Service bulletin. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used |
| 0814023 | 2023-08-21. Service bulletin. Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023. |
| ReferenceZD7 | 2023-08-21. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |
| S238A000024 | 2023-07-31. Service bulletin. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update |
| BulletinA | 2023-07-31. Service bulletin. Customer Satisfaction Notification ZD7 - Radio Software Update |