Service bulletin SSM 48516
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10171938 |
| Published by NHTSA | 2020-03-03 |
| Manufacturer's number | SSM 48516 |
| Manufacturer's date | 2020-02-05 |
| NHTSA component | ELECTRICAL SYSTEM; BACK OVER PREVENTION |
NHTSA's summary
SSM 48516 - 2019 Transit Connect - Intermittent Inoperative Rear Back Up Camera - Vehicles Built On Or After 09 Nov 2018 through 30 Jun 2019 Some 2019 Transit Connect vehicles built between 9-Nov-2018 and 30-Jun-2019 equipped with the connected HMI Radio (CHR) may experience the parking aid camera intermittently inoperative with diagnostic trouble code (DTC) U2100 present. This may be due to an audio front control module (ACM) software concern. To correct, verify that the parking aid camera is inoperative with the engine running, reverse gear engaged and vehicle speed under 6 mph/h 10 km/h. ACM software level number is H1BT-14G298-GR/hardware part number KT1Z-18C869-J. Diagnostic trouble code (DTC) U2100 is present. If all conditions are met, Replace the CHR with part KT1Z-18C869-R or higher. Replacing the parking aid camera is not necessary. If all situations are not met, continue with normal diagnosis. Refer to Workshop Manual Section 413-13.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Driver assistance, Electrical system, Backup camera
Trouble codes named
U2100
| FORD TRANSIT CONNECT | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 25V442000 | 2025-06-27. BACK OVER PREVENTION:SOFTWARE |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| 25N17 | 2026-03-27. Other. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation |
|---|---|
| TSB 22-2254 | 2022-07-01. Service bulletin. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. |
| SSM 50659 | 2022-04-13. Service bulletin. Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 20-2301 | 2020-10-01. Service bulletin. Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure. |